16 Replies Latest reply on Feb 18, 2014 2:50 PM by EvilGeniusCreative

BUG: Medium-to-large projects make Edge Animate falter a lot

EvilGeniusCreative Jan 30, 2014 1:39 PM

(Running Windows 7, current with updates, 8GB RAM & Adobe EdgeAnimate 3.0.322.27519)

After a while, a larger project I'm working on will do some or all of the following, requiring a restart to work smoothly. And by a "larger project," I mean with lots of elements, custom script, over 30 seconds.

Creating a new element (or renaming a just-created one) will not show the name either in the Elements panel or in the timeline listing. Just a blank where the element name should be. Clicking away and back may reveal the name sometimes.
For a text element, right-clicking on the element name in either the timeline to Edit Text will result in nothing. No popup, no response.
When Edit Text window does appear, typing in it is painfully slow.
Various other similar issues, as if there's a memory leak or infinite loop going on.

1. Re: BUG: Medium-to-large projects make Edge Animate falter a lot

elainecc Jan 30, 2014 1:42 PM (in response to EvilGeniusCreative)

Hi, EGC-

Any chance you could ZIP up your project and share with us to have a look? Thanks,

-Elaine
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2. Re: BUG: Medium-to-large projects make Edge Animate falter a lot

EvilGeniusCreative Jan 30, 2014 1:44 PM (in response to elainecc)

Sure, where should I send it?
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3. Re: BUG: Medium-to-large projects make Edge Animate falter a lot

EvilGeniusCreative Jan 31, 2014 8:41 AM (in response to EvilGeniusCreative)
Other issues I noticed that happen more as the project size and complexity increases:

Modifications to an element state by attempting to change it in the timeline left-hand column (like in the pic here) tend to not actually work. I can, for example, change the opacity to 0 or 100, and it will say so there, but in the properties panel (and in actuality) the element property hasn't changed. I have to change it only in the properties panel to get results.
Right-clicking in the same area to say, duplicate and element, doesn't work update the timeline left column or the Elements panel list. However, if I use the Edit menu Duplicate command or the ctrl-D, then the Elements panel and the timeline list both update showing all the times I've duplicated it. Maybe a refresh issue for these blocks?
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4. Re: BUG: Medium-to-large projects make Edge Animate falter a lot

EvilGeniusCreative Jan 31, 2014 8:45 AM (in response to elainecc)

Where should I send you the project? I don't want to share it publicly.

- Ian
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5. Re: BUG: Medium-to-large projects make Edge Animate falter a lot

elainecc Jan 31, 2014 11:13 AM (in response to EvilGeniusCreative)

Hi, Ian-

Sorry about not getting back to you yesterday. If you'd like to send me the file directly, you can send a link to me via PM in the forum.

Thanks,

-Elaine
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6. Re: BUG: Medium-to-large projects make Edge Animate falter a lot

EvilGeniusCreative Jan 31, 2014 12:26 PM (in response to elainecc)

I finally figured out how to send a PM: "Send as E-mail." Way to be intuitive, copywriters!

You've been incredibly responsive, I've been very pleasantly surprised!

Ian
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7. Re: BUG: Medium-to-large projects make Edge Animate falter a lot

EvilGeniusCreative Jan 31, 2014 12:59 PM (in response to elainecc)

Here's the no change in properties problem described above

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8. Re: BUG: Medium-to-large projects make Edge Animate falter a lot

elainecc Feb 6, 2014 1:55 PM (in response to EvilGeniusCreative)

Hey, Ian-

I'm trying to reproduce what you've reported and I can't seem to do so. I'm playing around with the opacity as you reported. How long does it take you to get to this point, and does it happen every time you open this file? Does resetting your preferences fix anything for you?

Thanks,

-Elaine
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9. Re: BUG: Medium-to-large projects make Edge Animate falter a lot

EvilGeniusCreative Feb 7, 2014 7:05 AM (in response to elainecc)

I'll try resetting preferences.

This is just one of many issues that crop up with this file (and An in general) with anything but a small file size.

It doesn't just happen with opacity; I just used that as an example in the screenshot. It's all sorts of properties. The only fix I can find is closing the program and restarting.

And there are all kinds of latency issues that get in my way:

Moving the playhead, moving groups of properties, etc., etc. It can take up to a second or two to have the timeline show my dragging. It's drag-wait-wait-wait-drop.

Are there any known software incompatibility issues? There's plenty of memory and the computer is plenty good enough for running Flash and even Premier (though it isn't a video workstation). And I am running Windows 7, up to date.

Cheers,

Ian
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10. Re: BUG: Medium-to-large projects make Edge Animate falter a lot

elainecc Feb 7, 2014 11:14 AM (in response to EvilGeniusCreative)

Hi, Ian-

No, there aren't any incompatibility issues that we know of. Can you share your machine specs with us? We test on all of our supported OSes, but we could try to hunt down a computer that's similar in configuration to see if we can reproduce it.

Thanks,

-Elaine
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11. Re: BUG: Medium-to-large projects make Edge Animate falter a lot

EvilGeniusCreative Feb 10, 2014 10:55 AM (in response to elainecc)

Hm. Maybe it's just mine, then.

It's a Toshiba Satellite L655-S5150
Model: PSK2CU-0K101S

Windows 7 Ultimate SP1 (so, I gues it's not updated-to-date)...

Intel Pentium p6200 @ 2.13 GHz 64-bit
8GB RAM
500GB WD hard drive
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12. Re: BUG: Medium-to-large projects make Edge Animate falter a lot

EvilGeniusCreative Feb 11, 2014 10:06 AM (in response to EvilGeniusCreative)

Ok, just got everything up-to-date, and it still does all this stuff, so that's not likely it. :/
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13. Re: BUG: Medium-to-large projects make Edge Animate falter a lot

EvilGeniusCreative Feb 18, 2014 7:22 AM (in response to EvilGeniusCreative)

Still having all sorts of weird issues despite (now) being updated, etc., etc. For example -- elements not appearing in the timeline that are in the elements panel. They disappeared from the timeline display when I changed the background color of the element. This seems to be related to the previously mentioned issues with timeline refreshing. See image.
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14. Re: BUG: Medium-to-large projects make Edge Animate falter a lot

heathrowe Feb 18, 2014 7:47 AM (in response to EvilGeniusCreative)

Ian looks like you have the Filter (animated objects) property enabled. Lower left of the of the timeline - toggle it to off. (see capture)

Darrell
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15. Re: BUG: Medium-to-large projects make Edge Animate falter a lot

drsqueegee Feb 18, 2014 1:23 PM (in response to heathrowe)

Hi Ian,

I have suffered those same quirks, like edge being slow to respond and also the problem with renaming an element. I have noticed that after renaming an element the name will appear blank for a while if I use the return key to enter my change, but if I use the enter key on the num pad I do not suffer the same problem.

I have also noticed that in a large project edge performs much better if I am zoomed out on the animation timeline, so I only zoom in if I need to have a closer look at the transition.

I'm also running windows 7.
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16. Re: BUG: Medium-to-large projects make Edge Animate falter a lot

EvilGeniusCreative Feb 18, 2014 2:50 PM (in response to heathrowe)

Yup, thanks. That's that problem for that one!

The other stuff mentioned above is still an issue. I know you folks are working on it, so keep up the good work. It keeps improving.
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