RoboHelp Tech Support

[JACornelis]

I'm averaging a 40 minute wait time and 2 dropped calls. Does anyone else have the same experience? Is there another phone number or contact, I can use?

1.800.642-3623

[Captiv8r]

Hi JACornelis and welcome to our community

I'm not sure anyone here can answer that. What issue are you trying to resolve? Perhaps we can help with that?

Cheers... Rick

[Shane_T_-_Adobe_TS]

Hi JACornelis,

I'm sorry that you are having problems getting through. I have forwarded this thread to the appropriate folks to see what is going on. I am also calling as well to see what happens with me.

Thanks!

Shane Tracy
Adobe Technical Support

[Shane_T_-_Adobe_TS]

Hi JACornelis,

I just called the same number and between the registration, transfer and hold it was 10 minutes 40 seconds.

Please try calling again, I think you will be getting through faster.

Thanks

Shane
Adobe Tech Support