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frozen files

New Here ,
Feb 04, 2014 Feb 04, 2014

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I made updates to a user manual and now I am unable to open one of the folder links.  It is one of the folders in which I made updates.  When I try to open the folder, the file freezes and all the other files freeze up to.  Other files can be opened, but only if I do not open the problem file first.  I am very new to RoboHelp, did I generate and publish incorrectly?  I am trying to find a way to fix this problem.  Thank you.

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LEGEND ,
Feb 06, 2014 Feb 06, 2014

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Hi,

The problem only occurs on the one file, correct? A few

questions/suggestions:

  • You make a remark about publishing. Does the problem occur in the

published help, in the project or both?

  • Could it be that your published output have ended up in your project

source? If you see lots of red squares in your topics, this has

probably happened.

  • What happens if you open the culprit topic with Notepad, remove the

content and save it? Can you open the topic than. (Just remember to

save the contens under a different name first.)

Kind regards,

Willam

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