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I made updates to a user manual and now I am unable to open one of the folder links. It is one of the folders in which I made updates. When I try to open the folder, the file freezes and all the other files freeze up to. Other files can be opened, but only if I do not open the problem file first. I am very new to RoboHelp, did I generate and publish incorrectly? I am trying to find a way to fix this problem. Thank you.
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Hi,
The problem only occurs on the one file, correct? A few
questions/suggestions:
You make a remark about publishing. Does the problem occur in the
published help, in the project or both?
Could it be that your published output have ended up in your project
source? If you see lots of red squares in your topics, this has
probably happened.
What happens if you open the culprit topic with Notepad, remove the
content and save it? Can you open the topic than. (Just remember to
save the contens under a different name first.)
Kind regards,
Willam