• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
Locked
0

Flash won't Install

Explorer ,
Feb 05, 2014 Feb 05, 2014

Copy link to clipboard

Copied

Hi,

Flash Player will not install on my computer. I am so frustrated, I've spent hours on this and Abode's site is very confusing. I had Flash and all was well. Then one day I did not have Flash, I do not know why. So I've been trying to install again. I follow all the steps just fine and sure enough it all goes well and I'm told Flash has successfully installed. Nope. It's not there. I go to play things (as a test) that require Flash and it says I need to download Flash. I've downloaded Flash ad nauseum. It does not 'stick.' I do restart computer after each time.

I am using a MacBook Pro computer, OS version 10.7.5. I've followed the instructions on Adobe, etc... and it definitely downloads. It seems to install. It says at the end 'Installation complete.' But in the end..... nothing. Am I doing something wrong? Is something on my computer preventing this like Teflon? If so I would think I'd get a message saying so but all I'm getting is messages saying Flash has installed.

Views

622

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Explorer , Feb 05, 2014 Feb 05, 2014

Ok problem solved. All I had to do was check a box in Safari's preferences. I learned this thru a tutorial posted here by another member. If you are having this same trouble as I was having go to the security tab in Safari's preferences and check the box that says 'Allow Plug-ins'.

Votes

Translate

Translate
Explorer ,
Feb 05, 2014 Feb 05, 2014

Copy link to clipboard

Copied

Ok problem solved. All I had to do was check a box in Safari's preferences. I learned this thru a tutorial posted here by another member. If you are having this same trouble as I was having go to the security tab in Safari's preferences and check the box that says 'Allow Plug-ins'.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 05, 2014 Feb 05, 2014

Copy link to clipboard

Copied

Well, that's good that you solved your problem!  I hear you re: your frustrations.  Such a waste of time for an often simple solution once you know it!   So between your solution and the one that worked for me, hopefully that will help many frustrated people.  I had the same thing happening to me.  Flash was working good until I tried to update and then nothing.  I tried installing several times.  I never got a message to restart computer because apparently with this installation you don't have to restart the computer, just close out the browser and as you say check off the

"allow plug-ins" which mine was obviously already checked off.

Oh and the reason Flash was working and then quit working was because Adobe forced everyone to update their Flash Player.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Feb 06, 2014 Feb 06, 2014

Copy link to clipboard

Copied

Thanks Pynkeye.

Yes, wish it were more obvious that 'allow plug-ins' needs to be checked. Here is the link where I learned this:

http://helpx.adobe.com/flash-player/kb/enabling-flash-player-safari.html

I also followed this tutorial by Mike M. http://forums.adobe.com/message/5560631#5560631

Not sure if that Mike M. tutorial lead me to the first link -- that included advice to allow plug-ins -- but both mention that. I do know that the Mike M. clean install tutorial helped me properly uninstall Flash (as I'd downloaded it several times so I may've gunked up the works) and I'm afraid my own previous uninstall efforts may've lead me to delete some Photoshop things I should not have (I HOPE not!).

I will say that I am quite sure (99 Percent sure) that the regular step-by-step Flash install walk-thru (which you are linked to if you go to something that needs Flash to play and you do not have it) does not say to check to see if the allow plug-ins box is checked. And of course it should. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 06, 2014 Feb 06, 2014

Copy link to clipboard

Copied

My safari preferences is set to allow plug ins and I have all the same difficulty this post started with. It keeps telling me I did a successful install but it doesn't really install.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Feb 06, 2014 Feb 06, 2014

Copy link to clipboard

Copied

Ouch. I feel your pain Clio. Did you do the un-install to un-install any old Flash? Just a wild guess on my part but you may as well try it if you haven't already. I used the 'clean install' tutorial for that. Here is link: 

http://forums.adobe.com/message/5560631#5560631#5560631

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 06, 2014 Feb 06, 2014

Copy link to clipboard

Copied

LATEST

Searched my hard drive for any old Flash and there wasn't any. Will try the clean install. Thank you for responding.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines