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Unable to proceed with the installation

Guest
Feb 06, 2014 Feb 06, 2014

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I've tried to install Flash for my Mac's Safari browser probably 10 different times; each time it does the exact same thing.

This is what's displayed:

Screen Shot 2014-02-06 at 3.32.16 PM.png
Can I get some help with this?

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correct answers 1 Correct answer

LEGEND , Feb 06, 2014 Feb 06, 2014

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LEGEND ,
Feb 06, 2014 Feb 06, 2014

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>About This Mac

WHAT OS version are you using?

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Guest
Feb 06, 2014 Feb 06, 2014

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OS X 10.9.1

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LEGEND ,
Feb 06, 2014 Feb 06, 2014

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Guest
Feb 06, 2014 Feb 06, 2014

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Where do I find these? I've looked, but I don't see them anywhere.

Mac HD/Library/Internet Plugins

Mac HD/Library/Application Support/Adobe/Flash Player

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LEGEND ,
Feb 06, 2014 Feb 06, 2014

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Double click your Mac HD on your desktop

9.jpg

In THAT window, double click the Library folder

2.jpg

Next, double click the Internet Plug-ins folder

3.jpg

In that folder, trash the Flash Player.plugin, and flashplayer.xpt

4.jpg

Go back to the Library folder

10.jpg

Double click the Application Support folder

5.jpg

Double click the Adobe folder

6.jpg

Trash the Flash Player folder

8.jpg

That's all there is to it.

If you don't have these files or folders, then you don't have Flash Player installed, and you can just go ahead with the installer.

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Guest
Feb 06, 2014 Feb 06, 2014

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I don't have that icon on my desktop. Where else can I get access to the HD?

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LEGEND ,
Feb 06, 2014 Feb 06, 2014

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Click the Finder icon in your dock, or click File>NewFInder Window from the FInder menu bar

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Guest
Feb 06, 2014 Feb 06, 2014

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Still nothing... I'm going to try the install.

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Guest
Feb 06, 2014 Feb 06, 2014

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Still couldn't figure out how to get into the HD, so I went ahead and tried the clean install and it worked perfectly! Thanks for the help! It's actually pretty easy; unistall, empty trash, reboot, install. Thanks for the tips!

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