Trying to Download to Mac

[EonBKUK]

Hi all

Having major issues trying to download to my mac version 10.9.1,

I have deleted all the relevent old flash from the mac i have uploaded the offline version of flash player and when i click on install it gets to 95% then sits there for hours, at 50% i get another install adobe flash player icon come up, i also get that this is not responding after about 1hour.

I have tried in safari and firefox when install starts i have closed down safari and firefox, i have also got rid of the firewall to see if that makes any difference

any suggestions

HELP

thanks

eon

[C_F_McBlob]

Don't run the installer from the DMG.

Right click it and "Show Package Contents".

In Contents/Resources, double click the Adobe Flash Player.pkg

Use the COCOA installer to update.

[EonBKUK]

Hi Mike

Tried that

opened by right click and got contents then went to resources then my options were app.bundle,app.icns and en.lproj nothing else

it would seem that the download from adobe isn't complete then

thanks

eon

[EonBKUK]

if you could let me know how to do a screen shot i can do that and show you what i get

[C_F_McBlob]

You're using the "stub installer"... It has no pkg in it

Use THIS one: Flash Player 12.0.0.44 (Mac O SX)

[EonBKUK]

Ok thanks Mike sorted now that was the one that i got from adobe to download from tho as i have checked through my downloads and the first one is the one that comes up so now i have done what you suggested that should be me sorted then and have flash player installed

thanks again

eon

[Niquessa]

Hi Mike, I've been following this thread because I've had the same problem. I'm hoping you can help me resolve it. When I am at the "Destination Select" stage of the install a message pops up saying my system doesn't meet the requirements of being MAC OS X 10.6 or higher, however my system is OS X 10.8.5. I'm not sure how to resolve this. Thank you.

[C_F_McBlob]

When using the regular (stub) installer....

Did it get to 50% and then you'd see this?

[EonBKUK]

Mike

no it would go to 95% then stop

[EonBKUK]

I have just tried again and again it gets to 95% then stops any other suggestions because this is really getting me down and all because adobe wanted me to do an update

just curious how long should it take to download and install

Message was edited by: EonBKUK

[C_F_McBlob]

Eon,

My query was for the other poster, but are you using the GUI updater or the COCOA installer?

GUI:

COCOA:

[EonBKUK]

Cocoa installer and i have just been onto facebook and it has let me view a video so i guess it is now installed

thanks for your help Mike much appreiciated

eon

[Niquessa]

Yes, that's exactly what happened. So then I uninstalled it, as per your suggestion. Now that I'm trying to reinstall, it's not reading my computer as version 10.8.5. I think what happened is that I deleted the mach_kernel file, but I don't know how to go about reinstalling that.

[C_F_McBlob]

Niquessa,

Download this file: "Secrets" pereference pane

And this one: mach_kernel.zip

Install Secrets, and open your System Preferences.

Open the Secrets Preference Pane, and check "Show hidden files"

You'll need to press the "Quit this" button,

and restart Finder, by right clicking the Dock icon.

Then, place the mach_kernel.zip file in the Mac HD directory,

and unzip it. You should see a "faded" mach_kernel file appear.

Trash the zip file.

Reopen your System Preferences and uncheck "Show Hidden files".

Instead of quitting Finder and relaunching it, reboot your Mac.

Your Flash Player installer won't quit anymore.