1 Reply Latest reply: Feb 8, 2014 4:10 PM by ssprengel RSS

    Camera Raw

    broomeGirl Community Member

      Hi I am using my laptop with Mac 10.6.8 OS X and operating ps cs5.  I have a new Nikon D800 and have just attended a wedding and have downloaded the images to my laptop that were taken in raw.  When I try to open the images in photoshop I get the following message, "

      Could not complete your request because the file appears to be from a camera model which is not supported by the installed version of Camera Raw.

      Please visit the Camera Raw help documentation for additional information."

       

      I have downloaded the latest camera raw update "Camera_Raw_6_3_updater.dmg"

       

      and am still getting the same error message.

       

      Appreciate any suggestions?