Hi I am using my laptop with Mac 10.6.8 OS X and operating ps cs5. I have a new Nikon D800 and have just attended a wedding and have downloaded the images to my laptop that were taken in raw. When I try to open the images in photoshop I get the following message, "
Could not complete your request because the file appears to be from a camera model which is not supported by the installed version of Camera Raw.
Please visit the Camera Raw help documentation for additional information."
I have downloaded the latest camera raw update "Camera_Raw_6_3_updater.dmg"
and am still getting the same error message.
Appreciate any suggestions?
The D800 was first supported in ACR 6.7 so update your ACR plug-In using Help / Updates from inside PS.