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I'm running RH11 on Win7 Pro and creating a help system in WinHelp format. When I save and generate my help system and view it from my local drive, it looks fine. However, after I publish the help system to a network drive, any numbered/bulleted paragraphs have been moved to the left...sometimes so far that the number or bullet is off the left edge of the frame.This happens both when I use the Publish command to publish the help files to the network drive AND when I copy the contents of the !SSL!/WebHelp folder to the network location.
Can anyone explain why this is happening and what step(s) I can take to fix the problem?
This is urgent!!! I'm on a deadline!!!
Thank you!
Tim Huddleston
Charlotte, NC
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Does it depend on what browser you’re using?
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Jeff,
Thanks for asking that question! I totally forgot to check in a different browser. The problem is occurring in IE, but not in Chrome. However, IE9 is my company's standard (sadly) so it would be great if I could come up with a solution.
I need to reinstall Firefox and recheck it there.
Thanks for the fast response. Any ideas what could be going on?
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Well, I’ve seen threads on the forum about IE and Mark of the Web not working as originally planned with RH11 maybe that’s the issue at play here.
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Mark of the Web is disabled. I had to turn it off previously. When it was selected, my TOC didn't show up at all.
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You say you create WinHelp, but RoboHelp 11 doesn't include RoboHelp for
Word. Guessing from you post, I take it that you create WebHelp.
Before diving any deeper, please study the following link and the
available PDF documents provided on that location:
http://www.grainge.org/pages/authoring/lists/lists.htm This should help
you fix 99% of all list related issues.
Some more things:
Do you publish to an intranet?
On which browsers does this problem occur?
Can you post some example HTML of a bulleted/numbered list?
Kind regards,
Willam
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Thanks everyone for your kind assistance. With some trial and error, I figured out my problem and determined that I had created it myself by taking some formatting steps in an order that RH doesn't seem to like. Things look good now!