2 Replies Latest reply: Feb 12, 2014 8:19 AM by Silviu Ghimpo RSS

    US Data Center Down?

    emarket101 Community Member

      Is US datacenter experiencing problems? I can not login to my sites nor connect via SFTP.

        • 1. Re: US Data Center Down?
          emarket101 Community Member

          Error message:

           

          The remote host actively refused the attempt to connect to it. This may
          be due to one or more of the following reasons:


                        - Verify that the destination server name or IP address is
          correct.

                        - Verify that the connection port number is correct (under
          Site Settings | Type tab).
                        - The remote server may be temporarily or permanently

          inaccessible (try again later).
                        -Verify that you have chosen the right protocol (SSH2, SSL,

          FTP, etc.) and have setup all required options for that protocol.

          • 2. Re: US Data Center Down?
            Silviu Ghimpo Adobe Employee

            Hi Emarket101

             

            We experienced conectivity issues with sites hosted on US DC , and login issues for all sites hosted on US , AU and EU Datacenter

            The service is fully restored at this moment

             

            For more information please check our live status page

            http://status.businesscatalyst.com/

             

            Sorry for this inconvenience!