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Flash player won't install all the way onto my Mac?

New Here ,
Feb 12, 2014 Feb 12, 2014

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Adobe Flash Player will not install properly on my Mac? It loads to 50% and then stops and says "General Installation Error". Can you help me?

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LEGEND ,
Feb 12, 2014 Feb 12, 2014

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OS 10.8.5?

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New Here ,
Feb 12, 2014 Feb 12, 2014

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Yes, I do have version OS 10.8.5.

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LEGEND ,
Feb 12, 2014 Feb 12, 2014

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Your troubles aren't coming from Flash Player.

You're missing a file that was made visible by the 10.8.5 update. Hundreds of thousands of Mac users all over the world deleted it, not knowing what it was. It causes this when it's missing.

Download this file: "Secrets" pereference pane by right clicking and choosing "Download Linked File As". It'll allow you to see "hidden" files.

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And this one: mach_kernel.zip

It's the one that's causing your problems... rather it not being on your system is causing them.

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Install Secrets, and open your System Preferences.

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Open the Secrets Preference Pane, and check "Show hidden files"

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You'll need to press the "Quit this" button,

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and restart Finder, by right clicking the Dock icon.

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Then, place the mach_kernel.zip file in the Mac HD directory,

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and unzip it. You should see a "faded" mach_kernel file appear.

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Trash the zip file.

Reopen your System Preferences and uncheck "Show Hidden files".

Instead of quitting Finder and relaunching it, reboot your Mac.

Your Flash Player installer won't quit anymore.

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New Here ,
Feb 13, 2014 Feb 13, 2014

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Well, I did all that you listed above and still no luck. Same error message as before. Any other ideas, Mike?

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LEGEND ,
Feb 13, 2014 Feb 13, 2014

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DId you reboot?

if so, then try a "clean install": How to perform a "clean install" of Flash Player in Mac OS X

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