16 Replies Latest reply on Feb 17, 2014 12:37 AM by fgregor

    Adobe Exchange : Update problems

    jhead2012 Level 1

      I have a new version of Adobe Photoshop (CS6) which has all updates up-to-date.

       

      Here is the problem: Each time I try to install extensions from the Adobe Exchange palette within Photoshop, I get the following message: "You must update Adobe Extension Manager to install this item. Once the update is complete, you can install your item from the 'My Stuff' tab.  Would you like to go update Extension Manager now?" When I click "Yes", I am taken to Adobe Application Manger and receive this message: "Your applications are all up-to-date as checked: less than a minute ago."

       

      So...there are no updates available. Please can someone advise a work around for this issue.

       

      Thanks!

       

      Images below illustrate the problem:

       

      Screen Shot 2012-12-04 at 2.37.53 PM.png

      Screen Shot 2012-12-04 at 2.38.09 PM.png

      Screen Shot 2012-12-04 at 2.38.18 PM.png