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1. Re: Apps Crash after Launched
If the programs work on your desktop and not your laptop, it would seem the problem is with your laptop, not the programs
For anyone to have any chance of helping, you need to provide a LOT more information
This is from the Premiere Pro forum, but is the type of information you need to provide
-PPro Information FAQ
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2. Re: Apps Crash after Launched
ok, the programs did work for a little while, maybe a day (photoshop,
illustrator.) I recently upgraded my operating system to 8.1 pro. I have
a 2nd generation i7 2.2 GHz processor, 8 GB Memory and a 1 GB ATI radeon
processor. I had the CS6 master collection installed and there might have
been a conflict.
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4. Re: Apps Crash after Launched
For Windows, do NOT rely on Windows Update to have current driver information
-you need to go direct to the vendor web site and check updates for yourself
ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
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5. Re: Apps Crash after Launched
Thanks, That was a concern, but after running the detector it verified that
I had the latest version of software for my graphics card
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7. Re: Apps Crash after Launched
Since I don't work for Adobe and I'm out of ideas, you may need the next link
Next link has a "Chat Now" button near the bottom
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
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8. Re: Apps Crash after Launched
>recently upgraded my operating system to 8.1 pro... and a 1 GB ATI radeon
OK... this is NOT about Cloud programs, but it IS about ATI and Win8.1 and a specific program not working with ANY driver I could find for the ATI card in my wife's computer http://forums.adobe.com/thread/1318710
After talking (email) with the advisor at the software company, I have ordered an nVidia card which will replace the ATI card she now has
I have NO idea if your problem is the same/similar... but that is what I am doing so she can get the latest Win8.1 updates