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1. Re: Creative Cloud App keeps logging me out and telling me I need to register my software.
Hi Gloughman,
Welcome to Adobe Forum,
So try these steps:
1) Sign out of the Creative Cloud app
2) delete the opm.db file*
3) update to the latest version of the Creative Cloud app.
*On Windows 7, the opm.db file is located here:
C:\Users\YourUserName\AppData\Local\Adobe\OOBE
*On a Mac, go here:
[Userdir]:Library:Application Support:Adobe
You can refer to
http://forums.adobe.com/thread/1239510
In case the issue is still not resolved, then do contact Adobe at
Let us know if it helped you.
Regards
Rajshree
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2. Re: Creative Cloud App keeps logging me out and telling me I need to register my software.
So I just went through all the file renaming with an Adobe rep... nothing worked - come to find out it was my LAN settings! Fixed and downloading lovely CC products as we speak.
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3. Re: Creative Cloud App keeps logging me out and telling me I need to register my software.
I actually had a representative go through and remote to my computer. Didn't work for more than one time of me closing my laptop. It's absolutely rediculous, escpecially since it only opens the program and not my file after I accept the terms and aggreements again. I paid for my programs, I actively pay for my programs, they need to FIX this problem, because it is clearly not a remote incident. I've seen this same post all over the place.
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4. Re: Creative Cloud App keeps logging me out and telling me I need to register my software.
My computer defaults to proxy LAN settings. I had to change my defaults to keep it from doing that. I think your defaults are probably making this a reaccuring problem... at least, that was my problem.
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5. Re: Creative Cloud App keeps logging me out and telling me I need to register my software.
That was the first thing we did when I was in the chat with a help representative. After that didn't work, he remoted in and supposedly fixed the problem. Open up InDesign the next day, and I'm logged off again and the same thing is happening.