Application times out or just stops working during publication

[jhartmannj]

I just installed Presenter 9.0 (64 bit).  I am trying to publish to pdf  (an interactive pdf) from existing PowerPoint files. Almost always the application times out before it completes the pdf.  Sometimes it just shuts down quickly.  I can generally get the pdf if I reverse the PowerPoint format, i.e. change a ppt to a pptx after it has timed out once.  Any thoughts?

[alpi_agarwal]

Hi,

Could you please share the problematic pptx file with me ?

Inbox me at alpagarw@adobe.com

Thanks

Alpi Agarwal

Adobe Presenter Engineering Team