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captivate 7 only recording top left hand of screen no matter what mode or size im in...

New Here ,
Feb 19, 2014 Feb 19, 2014

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Captivate 7 is only recordin the top left hand of my screen (almost like im zooming in)  no matter if im panning or not, what mode im in (simutlation demonstration etc) and it doesnt matter how big or small i make the screen either.  It doesnt matter whether i record on IE or Safari or chrome...i have windows 8.1 n the most uptodate version of CP 7

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Community Expert ,
Feb 19, 2014 Feb 19, 2014

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Are you using File > New Software SImulation to create the captures, or are you just hitting the button on the toolbar to Record Additional Slides?

What is the current size (height and width in pixels) of your CPTX file?

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