adobe digital editions stopped working in windows 7

[Guest]

I am not able to open the adobe digital editions in windows 7 because everytime I open it the above message comes up-I have attempted several uninstall and installs- how can this be corrected?

[dominic_michael]

Can you try the below mentioned steps?

1) Quit ADE if it is running.

2) Take backup/move the books from "My Digital Editions" folder in Documents folder to a different location.

3) Launch ADE

[Guest]

Thank you-I simply loaded an old digital editions from adobe-thanks again,

Janet.

On Thu, Feb 20, 2014 at 3:11 AM, Dominic Michael

[SimonPCole]

I have the same problem except:

I am running Windows 8

Yesterday, when it was working, I updated to SDE 3.0 from 2.0 and everytime I run it I get the message above.

I uninstalled 3 and re-installed 2 but the error did not go away.

I tried the fix suggested above with no effect.

? 

Simon

[SimonPCole]

Update.

I have un-installed 2.0 and cleaned out anything that was hanging around.

Re-insalled V3.0.

Unplugged my reader and started up ADE.

It works!

Uploaded a book and, for a few minutes at least, it was stable.

Plugged in my reader, a Kobo touch, and within seconds I go the ADE 3.0 has stopped working message.

S

[Guest]

Thanks I just uninstalled 2.0 and 3.0 and am using 1.7.2 which is working

fine. Sincerely, Janet.