4 Replies Latest reply: Feb 24, 2014 12:44 PM by ermphd

AIRHelp stand-alone application takes a while to launch

PBWT id Feb 24, 2014 9:19 AM

Hello,

An AIRHelp stand-alone application with about 50 topics is taking about 20 seconds to launch and sometimes the navigation from one topic to another is delayed. I removed videos and external links and it runs faster and there are no broken links in the RoboHelp files; however, this sped the output application a bit, but it is still slow. Does anyone have any suggestions on how this can be made faster? Are there any formatting issues that would slow an AIRHelp application down when generated?

Thanks,

Jason

1. Re: AIRHelp stand-alone application takes a while to launch

Jeff_Coatsworth Feb 24, 2014 9:50 AM (in response to PBWT id)

Is the version of AIR that’s installed up to date?
Like Show 0 Likes (0)

Actions
2. Re: AIRHelp stand-alone application takes a while to launch

PBWT id Feb 24, 2014 11:19 AM (in response to Jeff_Coatsworth)

Thanks for asking. Yes, it is.
Like Show 0 Likes (0)

Actions
3. Re: AIRHelp stand-alone application takes a while to launch

Jeff_Coatsworth Feb 24, 2014 11:40 AM (in response to PBWT id)

I asked because I’ve not heard of any tweaks you can do to make it any faster to load/behave.
Like Show 0 Likes (0)

Actions
4. Re: AIRHelp stand-alone application takes a while to launch

ermphd Feb 24, 2014 12:44 PM (in response to Jeff_Coatsworth)

Have you optimized youe graphics? Meaning .jpg at perhaps 50% compression. PNGs are 10X .jpg size on average.
Like Show 0 Likes (0)

Actions

Go to original post

Legend

Correct Answers - 10 points