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Korean characters are displayed as blank box on the TextField in Galaxy Note 3/Android 4.4/AIR 4.0

New Here ,
Feb 12, 2014 Feb 12, 2014

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The AIR SDK we used is 1/14/2014 Release - AIR 4.

The device we have tested on is Samsung Galaxy Note 3/Android 4.4.

We found that it's quite similar with Bug 3681788 which has been fixed in Beta version 4.0.0.1619.

We checked the issue again with this beta version, and the result is Chinese characters are shown correctly, but Korean's are still not.

Bug 3681788: The CCJ languages characters are displayed as blank box on the TextField.

Hope it can be fixed as soon as possible.

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Adobe Employee ,
Feb 12, 2014 Feb 12, 2014

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Hi,

I have verified the issue and Korean chacters are getting displayed correctly on Samsung Galaxy Note 2(4.3) and Nexus4(4.4).Could you please confirm that Is this issue is specific to device GalaxyNote 3(4.4)?

Thanks,

Sakshi Jain

Adobe AIR Team

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New Here ,
Feb 13, 2014 Feb 13, 2014

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Yes! I have tested some other devices and got no problems. I think this issue is specific to device GalaxyNote 3(4.4) for now at least.

Thank you for your reply!

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Adobe Employee ,
Feb 17, 2014 Feb 17, 2014

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Hi,

Thanks for your reply.Could you please confirm is this issue is reproducible with AIR SDK 3.9 as well on Galaxy Note3v4.4?

You can get the AIR SDK 3.9 from: http://helpx.adobe.com/air/kb/archived-air-sdk-version.html

Thanks,

Sakshi

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New Here ,
Feb 24, 2014 Feb 24, 2014

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Japanese Characteres have same issue.

We tested on ASUS Nexus 7/Android 4.4.2/AIR 4.0 and Japanese characters are displayed as blank box in the TextField.

 

The AIR SDK we used is February 20th 2014 Release - AIR 4.

The device we have tested on is ASUS Nexus 7/Android 4.4.2.

 

AIR SDK 3.6 worked fine.

AIR SDK 3.9 has same issue.

 

We tested Chinese on ASUS Nexus 7/Android 4.4.2/AIR 4.0, and Chinese Characters are displayed as blank box in the TextField.

I doubt that Korean Characters will also displayed as blank box.( Sorry we cannot read or write Korean so we couldn't test it)

I am guessing GalaxyNote 3(4.4) may also have same issue with Japanese.

Hope this helps

Kenta

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New Here ,
Jun 16, 2014 Jun 16, 2014

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Hi, Adobe sir, when will you resolve this issue. It's an annoying bug, that we can not publishing our games to those regions who use block-style characters.

Thank you

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Adobe Employee ,
Jun 16, 2014 Jun 16, 2014

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I'm seeing this bug marked Fixed in our AIR 13 release.  Can you give the latest version (AIR 14) a try and let us know if you're still encountering problems?

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New Here ,
Jun 16, 2014 Jun 16, 2014

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Hi, sir, we've tried the latest version here Adobe AIR 14 Beta | application development - Adobe Labs, but it still has the problem.

We tested Samsung Galaxy Note II device with Android 4.4.2, the Korean characters only displayed as blank box.

but LG device with Android 4.4.2 has no problem on this issue.

Thank you for your reply.

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Adobe Employee ,
Jun 17, 2014 Jun 17, 2014

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Thank you for testing that out.  Could you please open a new bug report on this over at https://bugbase.adobe.com?  When adding the bug, please include some sample code or a sample application so we can quickly test this out internally.  If you'd like to keep this private, feel free to email the attachment to me directly (ccampbel@adobe.com). 

Once added, please post back with the URL and I'll follow up internally.

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New Here ,
Jul 04, 2014 Jul 04, 2014

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I've added a bug report at bugbase here Bug#3785166 - Korean characters are displayed as blank box on the TextField in Galaxy Note 2/Android..., please check and fix the issue, thank you very much

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New Here ,
Jul 09, 2014 Jul 09, 2014

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Hi, Chris, Have you test the sample code we attached. Someone in Bugbase said it's not Flash Bug, but FlashBuilder Bug. But i don't think so.

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New Here ,
Jul 22, 2014 Jul 22, 2014

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why is there not any reply to this problem??

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New Here ,
Aug 03, 2014 Aug 03, 2014

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Why there is no Adobe staff to answer our questions? Really dispointing.

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Adobe Employee ,
Aug 04, 2014 Aug 04, 2014

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Hi Worster4ccjp,

Sorry for the delay, the public bug report is being updated and commented on by Adobe.  The last I heard, one of our teams was having problems reproducing the bug with the devices they had on hand but the mobile team will be taking a look and verifying against their devices.

Chris

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New Here ,
Aug 04, 2014 Aug 04, 2014

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Hi Chris,

Thank you for your reply. Looking forward to your work. Thanks

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New Here ,
Oct 23, 2014 Oct 23, 2014

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Hi Chris,

What about the progress? We are looking forward the bug fix.

Thanks very much

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New Here ,
Dec 25, 2014 Dec 25, 2014

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Hi Chris,

Are there any progress? Or is there anybody?

Thanks

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Adobe Employee ,
Jan 05, 2015 Jan 05, 2015

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LATEST

We haven't given up on it, but no fix available just yet.  Last comment was created last week and raised the priority of the issue for our engineers.

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