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Publishing Problems with Adobe Presenter 9

Guest
Feb 21, 2014 Feb 21, 2014

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I downloaded the free trial of Adobe Presenter 9 and created a video/Powerpoint presentation.  However, when I went to "Publish" (to YouTube), it stalled at 5%.  Did I just waste many hours that I really don't want to do again?  It's an hour long presentation!  I have Windows 7 and I've updated all my drivers on my laptop but it still won't publish.  Now what?  I can't even find the file so I can try it out on another computer.

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Adobe Employee ,
Mar 04, 2014 Mar 04, 2014

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Hello Emily,

Greetings from Adobe.

Did you try to update the drivers from Device manager > Display Adapters ? Please try to update the drivers from Intel website using the driver version.

Also, have you tried to uninstall and reinstall the Presenter  9 after updating the drivers ?

Regards,
Ajit

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