12 Replies Latest reply: Nov 7, 2014 4:44 AM by Shoshik RSS

    Premiere Pro CC stalls at - ImporterQuickTime.prm - "Unable to find any capable video play modules"

    onebobtoomany Community Member

      Premiere Pro CC stalls at 'ImporterQuickTime.prm', then it crashes with an error message "Premiere Pro could not find any capable video play modules. Please update your video display drivers and start again." I've tried the solutions on the support page and several I found on the internet. I tried completely uninstalling Quicktime as well and reloaded it. It still crashes. I have my original CS6 on my computer as well and it doesn't crash. Any great ideas?

       

      Thanks

      Robert