10 Replies Latest reply: Mar 7, 2014 7:54 PM by Trevor.Dennis RSS

    14.2.1 Graphics Processor undetected (Nvidia/Win7 64bit)

    KulorDS Community Member

      I've been plagued for some time with the inability to use my 560m GPU with Photoshop CC. I tried updating from 14.1 to 14.2.1, but have seen no advance in the issue. Additionally, I have tried the ~sniffer workaround, and tried running manually as well, but have seen no fix.

       

      Because it will probably get asked:

       

      snifferStart="2014-03-06_17:16:53"

      AIFCoreInitialized=1

      AIFOGLInitialized=1

      OGLContextCreated=1

      # 00000.2014.03.06_17:16:54.328(+00.000) PSGPUWin.cpp:414 WIData::GetProperty L"AdapterRAM": hr=0, type=1

      # 00001.2014.03.06_17:16:54.328(+00.000) PSGPUWin.cpp:434 WIData::GetProperty L"InstalledDisplayDrivers": hr=0, type=1

      # 00002.2014.03.06_17:16:54.328(+00.000) PSGPUWin.cpp:434 WIData::GetProperty L"VideoModeDescription": hr=0, type=1

      # 00003.2014.03.06_17:16:54.328(+00.000) PSGPUWin.cpp:414 WIData::GetProperty L"AdapterRAM": hr=0, type=1

      # 00004.2014.03.06_17:16:54.328(+00.000) PSGPUWin.cpp:434 WIData::GetProperty L"InstalledDisplayDrivers": hr=0, type=1

      # 00005.2014.03.06_17:16:54.328(+00.000) PSGPUWin.cpp:434 WIData::GetProperty L"VideoModeDescription": hr=0, type=1

      # 00006.2014.03.06_17:16:54.328(+00.000) PSGPUWin.cpp:434 WIData::GetProperty L"VideoModeDescription": hr=0, type=1

      # 00007.2014.03.06_17:16:54.329(+00.001) PSGPUWin.cpp:843 wmiNumDevices=4

      # 00008.2014.03.06_17:16:54.330(+00.001) PSGPUWin.cpp:804 aifNumDevices=1

      # 00009.2014.03.06_17:16:54.330(+00.000) PSGPUWin.cpp:807 aifDeviceIndex=0

      # 00010.2014.03.06_17:16:54.343(+00.013) PSGPUWin.cpp:814 aifDevice[0]={ cb=424 StateFlags=0x00000005 DeviceName=\\\\.\\DISPLAY8 DeviceString=NVIDIA GeForce GTX 560M    DeviceID=PCI\\VEN_10DE&DEV_1251&SUBSYS_204A1043&REV_A1 DeviceKey=\\Registry\\Machine\\System\\CurrentControlSet\\Control\\Video\\{6A3A4864-C333- 4E5A-AB33-DE636AC38EA5}\\0000}

      # 00011.2014.03.06_17:16:54.343(+00.000) PSGPUWin.cpp:849 aifNumContexts=1

      # 00012.2014.03.06_17:16:54.343(+00.000) PSGPUWin.cpp:855 wmiDevice[0] Name=NVIDIA GeForce GTX 560M  

      # 00013.2014.03.06_17:16:54.343(+00.000) PSGPUWin.cpp:855 wmiDevice[1] Name=Air Display Graphics Adapter

      # 00014.2014.03.06_17:16:54.343(+00.000) PSGPUWin.cpp:864 NO MATCH FOUND

      # 00015.2014.03.06_17:16:54.343(+00.000) PSGPUWin.cpp:855 wmiDevice[2] Name=Air Display Mirror Adapter

      # 00016.2014.03.06_17:16:54.343(+00.000) PSGPUWin.cpp:864 NO MATCH FOUND

      # 00017.2014.03.06_17:16:54.343(+00.000) PSGPUWin.cpp:855 wmiDevice[3] Name=Air Display (Microsoft Corporation - WDDM v1.1)

      # 00018.2014.03.06_17:16:54.343(+00.000) PSGPUWin.cpp:864 NO MATCH FOUND

      NumGPUs=1

      gpu[0].OGLVersion="3.0"

      gpu[0].MemoryMB=3072

      gpu[0].RectTextureSize=16384

      gpu[0].Renderer="GeForce GTX 560M/PCIe/SSE2"

      gpu[0].RendererID=4689

      gpu[0].Vendor="NVIDIA Corporation"

      gpu[0].VendorID=4318

      gpu[0].HasNPOTSupport=1

      gpu[0].DriverVersion="9.18.13.3489"

      gpu[0].Driver="nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um"

      gpu[0].DriverDate="20140208000000.000000-000"

      gpu[0].CompileProgramGLSL=1

      gpu[0].TestFrameBuffer=1

      # 00019.2014.03.06_17:16:54.346(+00.003) PSLogging.h:245 GPUHardware::DoCheckOCLCUDA begin

      # 00020.2014.03.06_17:16:54.346(+00.000) PSGPUHardware.cpp:443 GPUHardware::DoCheckOCLCUDA: if (!AIF::OCL::Library::isInitialized() && AIF::OCL::Library::isOpenCLAvailable())

      # 00021.2014.03.06_17:16:54.361(+00.015) PSGPUHardware.cpp:446 GPUHardware::DoCheckOCLCUDA: AIF::OCL::Library::initialize();

      # 00022.2014.03.06_17:16:54.362(+00.001) PSGPUHardware.cpp:455 GPUHardware::DoCheckOCLCUDA: if (AIF::OCL::Library::isInitialized())

      # 00023.2014.03.06_17:16:54.362(+00.000) PSGPUHardware.cpp:458 GPUHardware::DoCheckOCLCUDA: TemporaryContext ctx(*fContext);

      # 00024.2014.03.06_17:16:54.362(+00.000) PSGPUHardware.cpp:468 GPUHardware::DoCheckOCLCUDA: AIF::OCL::ContextProperties properties(*iPlatform);

      # 00025.2014.03.06_17:16:54.362(+00.000) PSGPUHardware.cpp:475 GPUHardware::DoCheckOCLCUDA: DoUpdateProperties(properties, ctx);

      # 00026.2014.03.06_17:16:54.362(+00.000) PSGPUHardware.cpp:482 GPUHardware::DoCheckOCLCUDA: AIF::OCL::Context context(properties, *iDev);

      # 00027.2014.03.06_17:16:54.391(+00.029) PSGPUHardware.cpp:485 GPUHardware::DoCheckOCLCUDA: sVersion='OpenCL 1.1 CUDA 6.0.1'

      # 00028.2014.03.06_17:16:54.391(+00.000) PSGPUHardware.cpp:491 GPUHardware::DoCheckOCLCUDA: oclVersion='OpenCL 1.1 CUDA 6.0.1'

      # 00029.2014.03.06_17:16:54.391(+00.000) PSGPUHardware.cpp:503 GPUHardware::DoCheckOCLCUDA: DoOCLVersionOK('1.1')

      # 00030.2014.03.06_17:16:54.391(+00.000) PSGPUHardware.cpp:507 GPUHardware::DoCheckOCLCUDA: DoOCLVersionOK returns true

      # 00031.2014.03.06_17:16:54.391(+00.000) PSGPUHardware.cpp:511 GPUHardware::DoCheckOCLCUDA: oclResult='1.1', cudaResult='6.0.1'

      # 00032.2014.03.06_17:16:54.396(+00.005) PSGPUHardware.cpp:526 GPUHardware::DoCheckOCLCUDA: result=1

      # 00033.2014.03.06_17:16:54.396(+00.000) PSLogging.h:260 GPUHardware::DoCheckOCLCUDA end duration=0.05

      gpu[0].OCLPresent=1

      gpu[0].OCLVersion="1.1"

      gpu[0].CUDASupported=1

      gpu[0].CUDAVersion="6.0.1"

      # 00034.2014.03.06_17:16:54.396(+00.000) PSLogging.h:245 GPUHardware::MeasureOCLBandwidth begin

      # 00035.2014.03.06_17:16:54.396(+00.000) PSGPUHardware.cpp:540 GPUHardware::MeasureOCLBandwidth: if (!AIF::OCL::Library::isInitialized() && AIF::OCL::Library::isOpenCLAvailable())

      # 00036.2014.03.06_17:16:54.396(+00.000) PSGPUHardware.cpp:552 GPUHardware::MeasureOCLBandwidth: if (AIF::OCL::Library::isInitialized())

      # 00037.2014.03.06_17:16:54.396(+00.000) PSGPUHardware.cpp:555 GPUHardware::MeasureOCLBandwidth: TemporaryContext ctx(*fContext);

      # 00038.2014.03.06_17:16:54.396(+00.000) PSGPUHardware.cpp:566 GPUHardware::MeasureOCLBandwidth: AIF::OCL::ContextProperties properties(*iPlatform);

      # 00039.2014.03.06_17:16:54.396(+00.000) PSGPUHardware.cpp:573 GPUHardware::MeasureOCLBandwidth: DoUpdateProperties(properties, ctx);

      # 00040.2014.03.06_17:16:54.396(+00.000) PSGPUHardware.cpp:580 GPUHardware::MeasureOCLBandwidth: AIF::OCL::Context context(properties, *iDev);

      # 00041.2014.03.06_17:16:54.423(+00.027) PSGPUHardware.cpp:582 GPUHardware::MeasureOCLBandwidth: AIF::OCL::CommandQueue cq(context, *iDev, false, true);

      # 00042.2014.03.06_17:16:54.423(+00.000) PSLogging.h:245 GPUHardware::checkBandwidthCL begin

      # 00043.2014.03.06_17:16:54.423(+00.000) PSGPUHardware.cpp:740 GPUHardware::checkBandwidthCL: clCreateBuffer d_idata nbytes=16777216

      # 00044.2014.03.06_17:16:54.423(+00.000) PSGPUHardware.cpp:743 GPUHardware::checkBandwidthCL: clCreateBuffer d_odata nbytes=16777216

      # 00045.2014.03.06_17:16:54.423(+00.000) PSGPUHardware.cpp:748 GPUHardware::checkBandwidthCL: clFinish

      # 00046.2014.03.06_17:16:54.424(+00.001) PSGPUHardware.cpp:750 GPUHardware::checkBandwidthCL: copy 512 iterations

      # 00047.2014.03.06_17:16:54.424(+00.000) PSGPUHardware.cpp:760 GPUHardware::checkBandwidthCL: totalSeconds=0, memcpyIterations=0

      # 00048.2014.03.06_17:16:54.431(+00.007) PSGPUHardware.cpp:816 GPUHardware::timeBandwidthCL: executionTime for event 0

      # 00049.2014.03.06_17:16:54.431(+00.000) PSGPUHardware.cpp:818 GPUHardware::timeBandwidthCL: executionTime for event 0 is 0.000724544

      # 00050.2014.03.06_17:16:54.431(+00.000) PSGPUHardware.cpp:816 GPUHardware::timeBandwidthCL: executionTime for event 1

      # 00051.2014.03.06_17:16:54.431(+00.000) PSGPUHardware.cpp:818 GPUHardware::timeBandwidthCL: executionTime for event 1 is 0.000723232

      # 00052.2014.03.06_17:16:54.431(+00.000) PSGPUHardware.cpp:816 GPUHardware::timeBandwidthCL: executionTime for event 2

      # 00053.2014.03.06_17:16:54.431(+00.000) PSGPUHardware.cpp:818 GPUHardware::timeBandwidthCL: executionTime for event 2 is 0.000718464

      # 00054.2014.03.06_17:16:54.431(+00.000) PSGPUHardware.cpp:816 GPUHardware::timeBandwidthCL: executionTime for event 3

      # 00055.2014.03.06_17:16:54.431(+00.000) PSGPUHardware.cpp:818 GPUHardware::timeBandwidthCL: executionTime for event 3 is 0.000721888

      # 00056.2014.03.06_17:16:54.431(+00.000) PSGPUHardware.cpp:816 GPUHardware::timeBandwidthCL: executionTime for event 4

      # 00057.2014.03.06_17:16:54.431(+00.000) PSGPUHardware.cpp:818 GPUHardware::timeBandwidthCL: executionTime for event 4 is 0.000722048

      # 00058.2014.03.06_17:16:54.431(+00.000) PSGPUHardware.cpp:816 GPUHardware::timeBandwidthCL: executionTime for event 5

      # 00059.2014.03.06_17:16:54.431(+00.000) PSGPUHardware.cpp:818 GPUHardware::timeBandwidthCL: executionTime for event 5 is 0.000722848

      # 00060.2014.03.06_17:16:54.432(+00.001) PSGPUHardware.cpp:816 GPUHardware::timeBandwidthCL: executionTime for event 6

      # 00061.2014.03.06_17:16:54.432(+00.000) PSGPUHardware.cpp:818 GPUHardware::timeBandwidthCL: executionTime for event 6 is 0.000722944

      # 00062.2014.03.06_17:16:54.432(+00.000) PSGPUHardware.cpp:816 GPUHardware::timeBandwidthCL: executionTime for event 7

      # 00063.2014.03.06_17:16:54.432(+00.000) PSGPUHardware.cpp:818 GPUHardware::timeBandwidthCL: executionTime for event 7 is 0.000722976

      # 00064.2014.03.06_17:16:54.432(+00.000) PSGPUHardware.cpp:816 GPUHardware::timeBandwidthCL: executionTime for event 8

      # 00065.2014.03.06_17:16:54.432(+00.000) PSGPUHardware.cpp:818 GPUHardware::timeBandwidthCL: executionTime for event 8 is 0.000721984

      # 00066.2014.03.06_17:16:54.432(+00.000) PSGPUHardware.cpp:816 GPUHardware::timeBandwidthCL: executionTime for event 9

      # 00067.2014.03.06_17:16:54.432(+00.000) PSGPUHardware.cpp:818 GPUHardware::timeBandwidthCL: executionTime for event 9 is 0.000723872

      # 00068.2014.03.06_17:16:54.432(+00.000) PSGPUHardware.cpp:822 GPUHardware::timeBandwidthCL: totalSeconds=0.0072248

      # 00069.2014.03.06_17:16:54.432(+00.000) PSGPUHardware.cpp:762 GPUHardware::checkBandwidthCL: seconds=0.0072248

      # 00070.2014.03.06_17:16:54.432(+00.000) PSGPUHardware.cpp:770 GPUHardware::checkBandwidthCL: maxBW=4.64434e+010

      # 00071.2014.03.06_17:16:54.432(+00.000) PSGPUHardware.cpp:776 GPUHardware::checkBandwidthCL: clFinish

      # 00072.2014.03.06_17:16:54.432(+00.000) PSGPUHardware.cpp:782 GPUHardware::checkBandwidthCL: clReleaseEvent 0

      # 00073.2014.03.06_17:16:54.432(+00.000) PSGPUHardware.cpp:782 GPUHardware::checkBandwidthCL: clReleaseEvent 1

      # 00074.2014.03.06_17:16:54.432(+00.000) PSGPUHardware.cpp:782 GPUHardware::checkBandwidthCL: clReleaseEvent 2

      # 00075.2014.03.06_17:16:54.432(+00.000) PSGPUHardware.cpp:782 GPUHardware::checkBandwidthCL: clReleaseEvent 3

      # 00076.2014.03.06_17:16:54.432(+00.000) PSGPUHardware.cpp:782 GPUHardware::checkBandwidthCL: clReleaseEvent 4

      # 00077.2014.03.06_17:16:54.432(+00.000) PSGPUHardware.cpp:782 GPUHardware::checkBandwidthCL: clReleaseEvent 5

      # 00078.2014.03.06_17:16:54.432(+00.000) PSGPUHardware.cpp:782 GPUHardware::checkBandwidthCL: clReleaseEvent 6

      # 00079.2014.03.06_17:16:54.432(+00.000) PSGPUHardware.cpp:782 GPUHardware::checkBandwidthCL: clReleaseEvent 7

      # 00080.2014.03.06_17:16:54.432(+00.000) PSGPUHardware.cpp:782 GPUHardware::checkBandwidthCL: clReleaseEvent 8

      # 00081.2014.03.06_17:16:54.432(+00.000) PSGPUHardware.cpp:782 GPUHardware::checkBandwidthCL: clReleaseEvent 9

      # 00082.2014.03.06_17:16:54.432(+00.000) PSGPUHardware.cpp:788 GPUHardware::checkBandwidthCL: releasing

      # 00083.2014.03.06_17:16:54.432(+00.000) PSGPUHardware.cpp:792 GPUHardware::checkBandwidthCL: result=4.64434e+010

      # 00084.2014.03.06_17:16:54.432(+00.000) PSLogging.h:260 GPUHardware::checkBandwidthCL end duration=0.009

      # 00085.2014.03.06_17:16:54.432(+00.000) PSGPUHardware.cpp:585 bytesPerSecond=4.64434e+010

      # 00086.2014.03.06_17:16:54.432(+00.000) PSGPUHardware.cpp:597 GPUHardware::MeasureOCLBandwidth: maxBytesPerSecond=4.64434e+010

      # 00087.2014.03.06_17:16:54.432(+00.000) PSGPUHardware.cpp:603 GPUHardware::MeasureOCLBandwidth: bandwidth sufficient, measurement stopped

      # 00088.2014.03.06_17:16:54.438(+00.006) PSGPUHardware.cpp:616 GPUHardware::MeasureOCLBandwidth: result=4.64434e+010

      # 00089.2014.03.06_17:16:54.438(+00.000) PSLogging.h:260 GPUHardware::MeasureOCLBandwidth end duration=0.042

      gpu[0].OCLBandwidth=4.64434e+010

      snifferEnd="2014-03-06_17:16:54"

        • 1. Re: 14.2.1 Graphics Processor undetected (Nvidia/Win7 64bit)
          Trevor.Dennis Community Member

          It's an obvious question, but I have to ask...   Are you sure you are using the latest driver from nVidia?

           

          http://www.geforce.com/drivers

           

          a GTX560M should be fine with Photoshop.  Especially with Windows 7.  It might be more useful to go Help > System info > Copy and paste to this thread, rather than the info in your first post.

          • 2. Re: 14.2.1 Graphics Processor undetected (Nvidia/Win7 64bit)
            Noel Carboni Community Member

            My guess is that the problem is with these things (mirror drivers?):

             

            # 00013.2014.03.06_17:16:54.343(+00.000) PSGPUWin.cpp:855 wmiDevice[1] Name=Air Display Graphics Adapter

            # 00014.2014.03.06_17:16:54.343(+00.000) PSGPUWin.cpp:864 NO MATCH FOUND

            # 00015.2014.03.06_17:16:54.343(+00.000) PSGPUWin.cpp:855 wmiDevice[2] Name=Air Display Mirror Adapter

            # 00016.2014.03.06_17:16:54.343(+00.000) PSGPUWin.cpp:864 NO MATCH FOUND

            # 00017.2014.03.06_17:16:54.343(+00.000) PSGPUWin.cpp:855 wmiDevice[3] Name=Air Display (Microsoft Corporation - WDDM v1.1)

            • 3. Re: 14.2.1 Graphics Processor undetected (Nvidia/Win7 64bit)
              KulorDS Community Member

              Hah, no offense taken. Yes, I am on the latest driver (after clean install). I have tried backdating my drivers as well, to no avail. I've never had an issue on this machine before, as I've used it extensively with 3D rendering through PS.  As per your suggestion though, info is below:

               

              Adobe Photoshop Version: 14.2.1 (14.2.1 20140207.r.570 2014/02/07:23:00:00) x64

              Operating System: Windows 7 64-bit

              Version: 6.1 Service Pack 1

              System architecture: Intel CPU Family:6, Model:10, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading

              Physical processor count: 4

              Logical processor count: 8

              Processor speed: 2394 MHz

              Built-in memory: 16361 MB

              Free memory: 11723 MB

              Memory available to Photoshop: 14676 MB

              Memory used by Photoshop: 80 %

              Image tile size: 128K

              Image cache levels: 2

              Font Preview: Medium

              TextComposer: Latin

              Photoshop crashed on 1/13/2014 at 12:03:09 AM (GetImageViewResourceSharingGLContext)

              Display: 1

              Display Bounds: top=0, left=0, bottom=1080, right=1920

              OpenGL Drawing: Disabled.

              OpenGL Allow Old GPUs: Not Detected.

              OpenGL Drawing Mode: Basic

              OpenGL Allow Normal Mode: False.

              OpenGL Allow Advanced Mode: False.

              AIFCoreInitialized=1

              AIFOGLInitialized=1

              OGLContextCreated=1

              NumGPUs=1

              gpu[0].OGLVersion="3.0"

              gpu[0].MemoryMB=3072

              gpu[0].RectTextureSize=16384

              gpu[0].Renderer="GeForce GTX 560M/PCIe/SSE2"

              gpu[0].RendererID=4689

              gpu[0].Vendor="NVIDIA Corporation"

              gpu[0].VendorID=4318

              gpu[0].HasNPOTSupport=1

              gpu[0].DriverVersion="9.18.13.3489"

              gpu[0].Driver="nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um"

              gpu[0].DriverDate="20140208000000.000000-000"

              gpu[0].CompileProgramGLSL=1

              gpu[0].TestFrameBuffer=1

              gpu[0].OCLPresent=1

              gpu[0].OCLVersion="1.1"

              gpu[0].CUDASupported=1

              gpu[0].CUDAVersion="6.0.1"

              gpu[0].OCLBandwidth=4.64296e+010

              gpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.40 NVIDIA via Cg compiler"

              gpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[16384]

              gpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]

              gpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]

              gpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]

              gpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]

              gpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

              gpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

              gpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[2048]

              gpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]

              gpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

              gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

              gpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

              gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

              gpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

              gpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

              gpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

              gpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

              gpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

              gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

              gpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1

              License Type: Subscription

              Serial number: 90970792095768045062

              Application folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\

              Temporary file path: C:\Users\Owner\AppData\Local\Temp\

              Photoshop scratch has async I/O enabled

              Scratch volume(s):

                D:\, 698.6G, 100.4G free

              Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Required\Plug-Ins\

              Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Plug-ins\

               

               

              Installed components:

                 ACE.dll   ACE 2013/10/29-11:47:16   79.548223   79.548223

                 adbeape.dll   Adobe APE 2013/02/04-09:52:32   0.1160850   0.1160850

                 AdobeLinguistic.dll   Adobe Linguisitc Library   7.0.0  

                 AdobeOwl.dll   Adobe Owl 2013/10/25-12:15:59   5.0.24   79.547804

                 AdobePDFL.dll   PDFL 2013/10/29-11:47:16   79.508720   79.508720

                 AdobePIP.dll   Adobe Product Improvement Program   7.0.0.1786  

                 AdobeXMP.dll   Adobe XMP Core 2013/10/29-11:47:16   79.154911   79.154911

                 AdobeXMPFiles.dll   Adobe XMP Files 2013/10/29-11:47:16   79.154911   79.154911

                 AdobeXMPScript.dll   Adobe XMP Script 2013/10/29-11:47:16   79.154911   79.154911

                 adobe_caps.dll   Adobe CAPS   7,0,0,21  

                 AGM.dll   AGM 2013/10/29-11:47:16   79.548223   79.548223

                 ahclient.dll    AdobeHelp Dynamic Link Library   1,8,0,31  

                 aif_core.dll   AIF   5.0   79.534508

                 aif_ocl.dll   AIF   5.0   79.534508

                 aif_ogl.dll   AIF   5.0   79.534508

                 amtlib.dll   AMTLib (64 Bit)   7.0.0.249 BuildVersion: 7.0; BuildDate: Thu Nov 14 2013 15:55:50)   1.000000

                 ARE.dll   ARE 2013/10/29-11:47:16   79.548223   79.548223

                 AXE8SharedExpat.dll   AXE8SharedExpat 2011/12/16-15:10:49   66.26830   66.26830

                 AXEDOMCore.dll   AXEDOMCore 2011/12/16-15:10:49   66.26830   66.26830

                 Bib.dll   BIB 2013/10/29-11:47:16   79.548223   79.548223

                 BIBUtils.dll   BIBUtils 2013/10/29-11:47:16   79.548223   79.548223

                 boost_date_time.dll   DVA Product   7.0.0  

                 boost_signals.dll   DVA Product   7.0.0  

                 boost_system.dll   DVA Product   7.0.0  

                 boost_threads.dll   DVA Product   7.0.0  

                 cg.dll   NVIDIA Cg Runtime   3.0.00007  

                 cgGL.dll   NVIDIA Cg Runtime   3.0.00007  

                 CIT.dll   Adobe CIT   2.1.6.30929   2.1.6.30929

                 CITThreading.dll   Adobe CITThreading   2.1.6.30929   2.1.6.30929

                 CoolType.dll   CoolType 2013/10/29-11:47:16   79.548223   79.548223

                 dvaaudiodevice.dll   DVA Product   7.0.0  

                 dvacore.dll   DVA Product   7.0.0  

                 dvamarshal.dll   DVA Product   7.0.0  

                 dvamediatypes.dll   DVA Product   7.0.0  

                 dvaplayer.dll   DVA Product   7.0.0  

                 dvatransport.dll   DVA Product   7.0.0  

                 dvaunittesting.dll   DVA Product   7.0.0  

                 dynamiclink.dll   DVA Product   7.0.0  

                 ExtendScript.dll   ExtendScript 2013/10/30-13:12:12   79.546835   79.546835

                 FileInfo.dll   Adobe XMP FileInfo 2013/10/25-03:51:33   79.154511   79.154511

                 filter_graph.dll   AIF   5.0   79.534508

                 icucnv40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  

                 icudt40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  

                 imslib.dll   IMSLib DLL   7.0.0.145  

                 JP2KLib.dll   JP2KLib 2013/10/29-11:47:16   79.248139   79.248139

                 libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  

                 libiomp5md.dll   Intel(R) OMP Runtime Library   5.0  

                 libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0  

                 LogSession.dll   LogSession   2.1.2.1785  

                 mediacoreif.dll   DVA Product   7.0.0  

                 MPS.dll   MPS 2013/10/29-11:47:16   79.535029   79.535029

                 msvcm80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  

                 msvcm90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  

                 msvcp100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1  

                 msvcp80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  

                 msvcp90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  

                 msvcr100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1  

                 msvcr80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  

                 msvcr90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  

                 PatchMatch.dll   PatchMatch 2013/10/29-11:47:16   79.542390   79.542390

                 pdfsettings.dll   Adobe PDFSettings   1.04  

                 Photoshop.dll   Adobe Photoshop CC   CC  

                 Plugin.dll   Adobe Photoshop CC   CC  

                 PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   4.2.0.36  

                 PSArt.dll   Adobe Photoshop CC   CC  

                 PSViews.dll   Adobe Photoshop CC   CC  

                 SCCore.dll   ScCore 2013/10/30-13:12:12   79.546835   79.546835

                 ScriptUIFlex.dll   ScriptUIFlex 2013/10/30-13:12:12   79.546835   79.546835

                 svml_dispmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0  

                 tbb.dll   Intel(R) Threading Building Blocks for Windows   4, 1, 2012, 1003  

                 tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   4, 1, 2012, 1003  

                 updaternotifications.dll   Adobe Updater Notifications Library   7.0.1.102 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   7.0.1.102

                 WRServices.dll   WRServices Mon Feb 25 2013 16:09:10   Build 0.19078   0.19078

               

               

               

               

              Required plug-ins:

               

               

                 3D Studio 14.2.1 (14.2.1 x001)

                 Accented Edges 14.2.1

                 Adaptive Wide Angle 14.2.1

                 Angled Strokes 14.2.1

                 Average 14.2.1 (14.2.1 x001)

                 Bas Relief 14.2.1

                 BMP 14.2.1

                 Camera Raw 8.3

                 Camera Raw Filter 8.3

                 Chalk & Charcoal 14.2.1

                 Charcoal 14.2.1

                 Chrome 14.2.1

                 Cineon 14.2.1 (14.2.1 x001)

                 Clouds 14.2.1 (14.2.1 x001)

                 Collada 14.2.1 (14.2.1 x001)

                 Color Halftone 14.2.1

                 Colored Pencil 14.2.1

                 CompuServe GIF 14.2.1

                 Conté Crayon 14.2.1

                 Craquelure 14.2.1

                 Crop and Straighten Photos 14.2.1 (14.2.1 x001)

                 Crop and Straighten Photos Filter 14.2.1

                 Crosshatch 14.2.1

                 Crystallize 14.2.1

                 Cutout 14.2.1

                 Dark Strokes 14.2.1

                 De-Interlace 14.2.1

                 Dicom 14.2.1

                 Difference Clouds 14.2.1 (14.2.1 x001)

                 Diffuse Glow 14.2.1

                 Displace 14.2.1

                 Dry Brush 14.2.1

                 Eazel Acquire 14.2.1 (14.2.1 x001)

                 Embed Watermark 4.0

                 Entropy 14.2.1 (14.2.1 x001)

                 Extrude 14.2.1

                 FastCore Routines 14.2.1 (14.2.1 x001)

                 Fibers 14.2.1

                 Film Grain 14.2.1

                 Filter Gallery 14.2.1

                 Flash 3D 14.2.1 (14.2.1 x001)

                 Fresco 14.2.1

                 Glass 14.2.1

                 Glowing Edges 14.2.1

                 Google Earth 4 14.2.1 (14.2.1 x001)

                 Grain 14.2.1

                 Graphic Pen 14.2.1

                 Halftone Pattern 14.2.1

                 HDRMergeUI 14.2.1

                 IFF Format 14.2.1

                 Ink Outlines 14.2.1

                 JPEG 2000 14.2.1

                 Kurtosis 14.2.1 (14.2.1 x001)

                 Lens Blur 14.2.1

                 Lens Correction 14.2.1

                 Lens Flare 14.2.1

                 Liquify 14.2.1

                 Matlab Operation 14.2.1 (14.2.1 x001)

                 Maximum 14.2.1 (14.2.1 x001)

                 Mean 14.2.1 (14.2.1 x001)

                 Measurement Core 14.2.1 (14.2.1 x001)

                 Median 14.2.1 (14.2.1 x001)

                 Mezzotint 14.2.1

                 Minimum 14.2.1 (14.2.1 x001)

                 MMXCore Routines 14.2.1 (14.2.1 x001)

                 Mosaic Tiles 14.2.1

                 Multiprocessor Support 14.2.1 (14.2.1 x001)

                 Neon Glow 14.2.1

                 Note Paper 14.2.1

                 NTSC Colors 14.2.1 (14.2.1 x001)

                 Ocean Ripple 14.2.1

                 Oil Paint 14.2.1

                 OpenEXR 14.2.1

                 Paint Daubs 14.2.1

                 Palette Knife 14.2.1

                 Patchwork 14.2.1

                 Paths to Illustrator 14.2.1

                 PCX 14.2.1 (14.2.1 x001)

                 Photocopy 14.2.1

                 Photoshop 3D Engine 14.2.1 (14.2.1 x001)

                 Photoshop Touch 14.0

                 Picture Package Filter 14.2.1 (14.2.1 x001)

                 Pinch 14.2.1

                 Pixar 14.2.1 (14.2.1 x001)

                 Plaster 14.2.1

                 Plastic Wrap 14.2.1

                 PNG 14.2.1

                 Pointillize 14.2.1

                 Polar Coordinates 14.2.1

                 Portable Bit Map 14.2.1 (14.2.1 x001)

                 Poster Edges 14.2.1

                 Radial Blur 14.2.1

                 Radiance 14.2.1 (14.2.1 x001)

                 Range 14.2.1 (14.2.1 x001)

                 Read Watermark 4.0

                 Reticulation 14.2.1

                 Ripple 14.2.1

                 Rough Pastels 14.2.1

                 Save for Web 14.2.1

                 ScriptingSupport 14.2.1

                 Shake Reduction 14.2.1

                 Shear 14.2.1

                 Skewness 14.2.1 (14.2.1 x001)

                 Smart Blur 14.2.1

                 Smudge Stick 14.2.1

                 Solarize 14.2.1 (14.2.1 x001)

                 Spatter 14.2.1

                 Spherize 14.2.1

                 Sponge 14.2.1

                 Sprayed Strokes 14.2.1

                 Stained Glass 14.2.1

                 Stamp 14.2.1

                 Standard Deviation 14.2.1 (14.2.1 x001)

                 STL 14.2.1 (14.2.1 x001)

                 Sumi-e 14.2.1

                 Summation 14.2.1 (14.2.1 x001)

                 Targa 14.2.1

                 Texturizer 14.2.1

                 Tiles 14.2.1

                 Torn Edges 14.2.1

                 Twirl 14.2.1

                 Underpainting 14.2.1

                 Vanishing Point 14.2.1

                 Variance 14.2.1 (14.2.1 x001)

                 Variations 14.2.1 (14.2.1 x001)

                 Water Paper 14.2.1

                 Watercolor 14.2.1

                 Wave 14.2.1

                 Wavefront|OBJ 14.2.1 (14.2.1 x001)

                 WIA Support 14.2.1 (14.2.1 x001)

                 Wind 14.2.1

                 Wireless Bitmap 14.2.1 (14.2.1 x001)

                 ZigZag 14.2.1

               

               

              Optional and third party plug-ins:

               

               

                 Rays v1.0 NO VERSION

              Plug-ins that failed to load: NONE

              Flash:

                 Kuler

                 Adobe Exchange

              Installed TWAIN devices: NONE

              • 4. Re: 14.2.1 Graphics Processor undetected (Nvidia/Win7 64bit)
                KulorDS Community Member

                I've tried disabling on restart, and this has had no fortunate result

                • 5. Re: 14.2.1 Graphics Processor undetected (Nvidia/Win7 64bit)
                  Noel Carboni Community Member

                  Another "sorry it's so obvious" question...  You do have the [ ] Enable Graphics Processor option checked in the Edit - Preferences - Performance panel, right?

                   

                  -Noel

                  • 6. Re: 14.2.1 Graphics Processor undetected (Nvidia/Win7 64bit)
                    Trevor.Dennis Community Member

                    You probably have less than ideal Preferences > Performance settings for that hardware, but upping chache levels and Tile size won't make any difference regards detecting the GPU.

                     

                    Have a good read through the GPU FAQ to see anything clicks

                    http://helpx.adobe.com/photoshop/kb/photoshop-cs6-gpu-faq.html

                     

                    And Jeff Tranberry's Troubleshooting guide.

                    http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-mos t-issues.html

                     

                    Is the problem present in both 32 and 64bit versions?

                     

                    I assume we are talking about some sort of laptop with a 560M.  Can you give us more details? 

                    • 7. Re: 14.2.1 Graphics Processor undetected (Nvidia/Win7 64bit)
                      KulorDS Community Member

                      The GPU is more than capable. I have not had any issues with this machine/card and 3D implimentation with any version of Photoshop from CS5 to current. Further machine information:

                       

                      Custom Asus G74SX

                      Win7 Premium 64

                      i7-2760QM @2.4

                      16GB ram

                      250gig SSD main

                      725gig hybrid work drive

                      150gig SSD cache drive

                       

                      Issue is in 32bit and 64bit instances.

                       

                      I really need to utilize my GPU for some projects I'm working on, and this unexpected issue is more than bothersom.

                      • 8. Re: 14.2.1 Graphics Processor undetected (Nvidia/Win7 64bit)
                        Noel Carboni Community Member

                        Perhaps you didn't see my note in message 5.

                         

                        Show us a screen grab of your Performance Preferences panel please.

                         

                        From what I can see you have the Use Graphics Processor setting unchecked.

                         

                        KulorDS wrote:

                        OpenGL Drawing: Disabled.

                         

                        -Noel

                        • 9. Re: 14.2.1 Graphics Processor undetected (Nvidia/Win7 64bit)
                          Trevor.Dennis Community Member

                          I asked what the hardware is because I had a feeling we were looking at a gaming system, which seems to be the case.  Asus portray the G74SX as the 'new reigning king of portable gaming'.  I had wondered if there might be some sort of dual graphics going on, but AFAICT from the Asus site, it just has the single GTX560M.  There does seem to a lot of other stuff going on though, like 3D capability

                           

                          http://www.asus.com/ROG_ROG/G74SX/

                           

                          Can you disable the nVidia 3DVision?  Or is it turned off by default?  It certainly appears to be more than a bit specialist, and I suspect that's where your problems are regarding Photoshop.

                          • 10. Re: 14.2.1 Graphics Processor undetected (Nvidia/Win7 64bit)
                            Trevor.Dennis Community Member

                            Check out the Aric Montgomery review of the G74SX on Amazon  (near the top)

                             

                            http://www.amazon.com/G74SX-XA1-Republic-Gamers-17-3-Inch-Gaming/product-reviews/B00592CFF M

                             

                            He appears to had been using Photoshop OK, but had a major hardware meltdown!