Ebook is there but will not respond to click or scroll.

[Justice_Hunter]

Downloaded Adobe Digital Editions to read a new textbook but although book is showing, I cannot get the reader to respond conventionally.  It does not respond to clicks or scrolls.  Same with Help Manual.  Have redownloaded twice, rebooted once, still the same.  Help!

[ofoegator]

i'm having a similar problem with i bought from BPP....any help please

[kvaldes1029]

I can't get nothing

[Justice_Hunter]

Spent an hour with Lexis Nexis support via tele-conference who were baffled and said problem appears to be with Adobe Digital Editions. Uninstalled/redownloaded Version 3, same problem.  Uninstalled/downloaded Version 2, same problem.  "Getting Started with Adobe" book is also frozen, hence problem being with the reader, not the textbook.

This $169 ebook is required as a matter of urgency.  I would vastly prefer to use Vital Source Bookshelf which operates efficiently but this option was not available through Lexis Nexis.  I believe they may now be considering this.   Lexis Nexis ringing me Monday after speaking with Adobe Customer Support (does this exist??)

Anyone else with similar problem?

[ofoegator]

Justice pls let me when u get it fixed