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Wrong Vol error

Engaged ,
Mar 16, 2014 Mar 16, 2014

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Have tried to install v12 several times but I keep getting "Wrong volume is in the drive pleae ensure volume WP1 is in drive V"

Drive V in my disk drive and there is no "volume" in it.

If I allow the install to continue v12 appears on my "Installed programs" list, but I am still asked to upgrade the player when I try to run something that needs the player.

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LEGEND ,
Mar 16, 2014 Mar 16, 2014

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What OS, Mike?

and what browser?

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Engaged ,
Mar 16, 2014 Mar 16, 2014

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Oh, sorry; Win7, 54 bit and Firefox v27

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LEGEND ,
Mar 16, 2014 Mar 16, 2014

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Are you using the stub installer or the FULL? Flash Player Plug-in (All other browsers)

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Engaged ,
Mar 16, 2014 Mar 16, 2014

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Don't know what a stub installer is.  I dl'd the file from the Adobe sight, like I have in the past; it's just that this time I got the error.

I used the link you included and dl'd the file; and got the same error when I tried to install it.

I pressed continue every time it popped up and when it was finished I tried running to video that prompted the upgrade and I got another Flashplayer upgrade prompt.

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LEGEND ,
Mar 16, 2014 Mar 16, 2014

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I have never seen this error before.  Does Flash Player show as installed in Programs & Features?

What files do you have in C:\Windows\system32\Macromed\Flash and in C:\Windows\syswow64\Macromed\Flash ?  You can paste a screenshot of these folders; see http://forums.adobe.com/thread/1070933

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Engaged ,
Mar 16, 2014 Mar 16, 2014

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Flash.jpg

I had a virus removed recently, by the tech service I subcribe to.  I am wondering if there is a connection?  I thought to call them first but thought I'd better check with someone here first, to  make sure it wasn't an issue with the install.  I'm begining to think now is the time to call them.  I will wait to hear what you think.

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LEGEND ,
Mar 16, 2014 Mar 16, 2014

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Everything seems to be there.  Does the Shockwave Flash plugin show up in Firefox (Tools | Add-ons | Plugins) ?

Does it show as installed on http://helpx.adobe.com/flash-player.html ?

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Engaged ,
Mar 17, 2014 Mar 17, 2014

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LATEST

Ok, I followed the steps in the link. 

I got not installed on the Check option so went ot the Extentions in FF and reset the Always activated option,  When I went back to the Check option it showed as installed!

I don't know what those error messages were all about or why the Always activated option had to be reset but I guess it doesn't matter at this point.

Maybe it was something the tech guy did when he was clearing and resetting my system; to get rid of that virus.

Thanks so much for hanging in there with me in this issue!

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