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When I select Edit Preferences, Captivate 7 shuts down. I have uninstalled and reinstalled Captivate 7. I have renamed the Preferences folder and restarted Captivate. Same problem. Any suggestions?
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Is Captivate installed on your system (not on a network drive)? Same question for the paths for Captivate files and Captivate cache files? Can you delete the cache?
Lilybiri
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I am encountering the same problem with Captivate 7. Did a complete uninstall (deleting any files left behind), then reinstalled, but Captivate is still shutting down when I try to look at Preferences. The program also refuses to open a blank project. I can do just about anything except for preferences and open blank project. Any ideas about what could be tripping things up?
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When reinstalling, did you clear the Preferences and Layouts folders? Maybe there are corrupted. Location of the folders and custom items if you want to save them before clearing everything:
Captivate 8.0.1 Install? Keep your Customisation! - Captivate blog