I am using RH5. I tried to remove a folder from a project, RH
locked up, I had to close. I tried to open the file again and was
not able to open it. I rebooted. I made several attempts and got
the “sorry for the inconvenience error message.”
I uninstalled RH and reinstalled. I can open the project, but
first I get a message telling me that the folder that I tried to
delete is missing and that all of the files in that folder are
missing (which is fine because there is nothing in it).
I still get the error message about the missing folder, when
I click OK the project appears to be fine. However, when I attempt
to do anything in the file I get an Application Error:
The instruction at 0x73dd11c7 referenced memory at
0x00000004.’ The memory could not be “read.”
Click OK to terminate the program.
I can open other projects. I do not have a recent backup for
the project I am having trouble with.
It is located on my hard drive. As far as the Administrative
rights- I am not sure what you mean by that. I installed it as I
dis in the past and everything worked fine.
I also get new error message:
AppName: robohtml.exe AppVer: 13.0.584.0 ModName: mdbms.dll
ModVer: 13.0.584.0 Offset: 000eb97f
Take a copy of this project before you try anything else.
Then take a look at the topic on my site about Opening
Projects. Maybe deleting the CPD and XPJ files, then opening the
project from the HHP file will help.
I am assuming we are talking about RH HTML here.
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I tried the method described on Peter’s site.
I removed the XPJ and CPD files. (I also tried renaming them
becuse for some strange reason they came back after RH crashed).
I even deleted all of the Frame.htms from the project.
When I tried to open from the HHP file, it choked even before
the project opened.
"Any Exceptions?
The only reported exception was one poster whose project used
framesets; the project choked if she tried to open it via the hhp
file.
Click here if you have problems. The cause of your hhp file
choking may not be the same but the solution may still be valid.
Occasionally deleting the cpd and xpj files might not quite
work as Teri White found out with "framed" htm files in the
project. When Teri tried that, she found the project just choked.
RH Support responded that they could recreate a cpd for a
project with frames, it appeared it might be something unique to
Teri's project. In a posting on the old forums, on 13 Jun 2004 Teri
advised
*****************************
The solution for this problem has been found! Through plain
dumb luck I happened to try rebuilding the .hhp file stopping at a
'framed' .htm file - one created with RH as a 3 pane frame. It
failed. Hmmm....removed that file AND found the other one I have
that's a 2 pane frame from the .hhp and tried opening the file.
Voila! - it worked!
So...in X5 IF you have any 'framed' .htm files and you want
to erase the .cpd file and rebuild from the .hhp file like days of
old...you first have to remove these from the .hhp (in Notepad).
Then it opens just fine."
I retried what is above and it worked this time....
Lesson learned- back up on heard drive when your company is
having severe network storage problems!
Ah! The lady who makes the most amazing chocolates. I had
forgotten that one. You have no idea how long was spent working on
that project so Teri sent me a box of her home made chocolates.
They were the devil's creation.
I guess you will frame that answer! Sorry, it is late here.
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