1 Reply Latest reply: Mar 24, 2014 2:45 PM by Rajshree RSS

    CreativeCloud license for more than 2 computers

    fernandosilva Community Member
    fernandosilva Mar 24, 2014 2:41 PM

      I made the signing of Creative Cloud and programs installed on 2 computers, I need to install on another notebook, is there any way to an additional without having to pay a new subscription? (using google translator)

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        • 1. Re: CreativeCloud license for more than 2 computers
          Rajshree Employee Hosts
          Rajshree Mar 24, 2014 2:45 PM (in response to fernandosilva)

          Hi Fernandosilva,

           

          Welcome to Adobe Forum,

           

          The CC has been activated twice.

           

          You need to deactivate it from PC,

           

          When you install it on the third computer or for the third time & when you to activate it, if it installed & activated already twice, there will be an option of deactivating it from the previous computers, please click on that.(To deactivate from preinstalled machine, Open any Adobe CC application > Help Menu > Signout.)

           

          Next it will allow you to activate on your new machine,

           

          Now you can go back to your first computer, log out & log back in of Desktopp CC App, launch any product, if there is any product to buy, in that prompt there will be an option to " license the software", please click on that & sign in.

           

          It will reactivate the CC on the first machine.

           

          You have already deactivated it from one machine, hence you can activate it on third computer.

           

          http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivat ion-products.html#deactivate-problem

           

          In case the is still not resolved, please contact Adobe at

          http://adobe.ly/yxj0t6

           

          Regards,

           

          Rajshree