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1. Re: Acrobat XI Stopped working after CC Updates
Bill@VT Mar 26, 2014 12:01 PM (in response to mmgulati)The installation issues for CC are the major focus of the CC forum and are substantially different from the standalone Acrobat. There have been a few posts in the Acrobat forum addressing the CC installation issues. Sorry that I can not be of much more help, but trying to give some direction to where you might look for info. Actually there seem to be a bunch of posts today about Acrobat within CC. Good luck.
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2. Re: Acrobat XI Stopped working after CC Updates
mmgulati Apr 7, 2014 6:58 AM (in response to mmgulati)I've had numerous chats with Adobe support agents, and with my own IT, and haven't had luck yet. It's been a terrible experience stuck between the two IT support departments as a user I'm the one who's suffering and not these support guys...
The issue here is that my Acrobat is not working as it can't find the internet connection, even though all the other Adobe products in the Creative Cloud work fine.
We use Proxy scrypts in my office, and even though all Adobe links provided to me by Adobe, have been white-listed by my IT, Acrobat still hasn't worked.
I've tried it all, installing, uninstalling, Adobe clean-ups, registery edits, preferential boots etc etc. Still no solution.
Is there no way to manually enter a serial number to get it working???? What if someone loses internet connection, does it mean the Adobe Creative Cloud products are useless in that scenario, even though one has paid for months...
Damn, I'm angry with myself for pushing for Adobe CC upgrade. Sigh.


