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Flash Player 12.0.0.77 Issue

New Here ,
Mar 29, 2014 Mar 29, 2014

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I'm running Windows 7 Home Premium, IE 11.0.9600.1621, Flash Player 12.0.0.77.  When I run a video of say, Yahoo, I get sound but not picture.  I've tried online suggestions such as enabling the Shockwave Flash Object.  Nothing has worked.  Any suggestions about how to get a picture?F

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LEGEND ,
Mar 29, 2014 Mar 29, 2014

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http://forums.adobe.com/thread/945765

Even if the drivers are up to date, they may be corrupted.

Also, try "cycling" your modem and/or router.

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New Here ,
Mar 29, 2014 Mar 29, 2014

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Thanks.  I tried cycling and that didn't work.  The drivers are up to date and aren't corrupted.  Do you have any other ideas?

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LEGEND ,
Mar 29, 2014 Mar 29, 2014

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Hardware acceleration: http://forums.adobe.com/thread/891337

Repair Internet Explorer: http://support.microsoft.com/kb/318378

Outside of that, it's probably another plug-in, or a 3rd party app.

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New Here ,
Mar 29, 2014 Mar 29, 2014

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Thank you for your help. I'll try what you suggest and let you know.

Sent from my iPad

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