I think I may have found some information pertaining to this issue, but I'm not sure how to implement it. I'm hoping someone can help.
On Peter Grainge's page:
below the Section titled: Add the redirect
There are some steps for setting the TOC to both display and synchronize.
I'm not sure where I need to make those changes (in which file).
If someone can provide some guidance on those particular steps, it may solve my problem (hoping!).
I don't have a redirect in my project, since the topic displayed by default is in the main helpset (not one of the merged helpsets), but I'm hoping some changes to force display may help here.
I'm surprised there have been no responses. No one has this problem with merged Webhelp?
No response from me as I have been out of action.
See Items 6 and 16 at http://www.grainge.org/pages/snippets/snippets.htm#webhelp
Is it the same with any browser or is this a Firefox issue?
The redirect I advocate is simply to get all the projects at child level to simplify creating cross project links. Whether or not you use it will not cause this problem.
See www.grainge.org for RoboHelp and Authoring tips
Thanks Peter. I will check with design to see if the error can be attributed to item #6.
also, the TOC does eventually load, but it takes 45 seconds more than loading the content in the right pane.
Thanks again for your response!
Thanks Peter. I will ensure all the projects are set to Optimize for website.
The project is 196 MB - it includes about 40 PDFs as baggage.