PLEASE help asap- can't install flash player on Mac :(

[beachsurf]

Howdy all-

I had no problems with adobe flash player on my late 2013 rMBP OS 10.9.2 until I attempted to update the adobe flash player yesterday from 12.0.0.70 to 12.0.0.77. (I bought the computer dec 2013 with mavericks pre-installed)

This is the error message that popped up mid-installation at 50% after trying to update to the newest version.

So, I uninstalled adobe flash player, and I tried installing again with no such luck. Same error message.

I uninstalled once more, and I tried installing the old version 12.0.0.70. The following error message showed up:

I'm stuck. I've spent the last few hours trying to fix this. I truly need assistance. Applecare couldn't help me either. FYI, according to the adobe webpage, I don't have any adobe flash player currently installed on my mac.

Thanks in advance!!!!

Mike

[C_F_McBlob]

Mike,

GIve it a "clean install":  How to perform a "clean install" of Flash Player in Mac OS X

If that won't do, then try a COCOA install.

Using the FULL installer, double click it to "mount" the DMG, but DON'T run the installer.

Instead, right click it and Show Package Contents".

In Contents/Resources, double click the Adobe Flash Player.pkg

Follow the steps to install it from there.

[beachsurf]

Thanks Mike! The first option did not work.

I tried the COCOA install. I opened the Adobe Flash Player.pkg and for some reason I got stuck on destination select. Here is a screen shot...

Here is my OS info:

I don't know why it is not recognizing my macHD as meeting the minimum system requirements (it does).

I hope there is another work around.

Best regards,

Mike

[beachsurf]

Anyone have any tips?

[C_F_McBlob]

Mike,

What's it do under another user account (Admin)?

[beachsurf]

I only have my admin account (that i use 100% of the time) and a guest account which has limited abilities in modifying/viewing the harddrive.

[beachsurf]

I may have found a solution to my problem, but I don't know if it is the right fix... this is what I ended up doing:

I looked at some apple support forums. Found this link (which I had already tried using the offline archived folders for the last few versions).

I tried mounting and installing this flash version (which is the same as the 12.0.0.77 available on adobe's website). Still gave me the general installation failure message.

Then I saw there is a similar folder called 12_0_r0_77_debug. So I mounted the highlight dmg file below, and the installation was successful.

Is it ok/safe for me to use this version of flash? Should i have installed the dmg file one over to the right of the one I selected?

Are the plug-in options secure or should I adjust the settings (see pics below)?

Sorry for all the questions... I have a curious mind.

Thanks again Mike! Your help is immensely appreciated!!!!

[C_F_McBlob]

12_0_r0_77_mac_debug = The debugger version of the plug-in.

12_0_r0_77_mac_sa_debug = The debugger of the "standalone" Player (Projector)

The debugger can be quirky, when it runs into bad code in a webpage. You'll get popups about actionscript and other anomalies in poorly authored Flash containers.

Security for the debugger varies a little because of the debugger's need to gleen and report information, but it shouldn't pose any problems, especially on a Mac.

You may want to look into installing the Beta (Flash 13) instead: http://labs.adobe.com/downloads/flashplayer.html

It's what I run on my Mini.

[beachsurf]

After consulting apple care (for the 2nd time), we were able to resolve the issue without going to adobe tech support as a last resort. I used the uninstaller to be sure all adobe components were removed from my mac. Then, we reinstalled the OS (without erasing). Don't know why the installer was hanging on me, but the fresh reinstall did the trick and solved the problem.

I appreciate your insight again! Take care!