I am taking over management of a coldfusion 9.01 server, but the CFADMIN page does not load.

[matthewrcollins]

Th error is webpage cannot be found, can someone point me in the right direction?

[WolfShade]

We'll need more information than "webpage cannot be found".

There is a possibility that the CF Server services aren't running.  That could cause the error message you are seeing.  But, there are a lot of reasons for that message.  It could be anything.

HTH

^_^

[matthewrcollins]

ok, what more do you need?  The services are running, and all of the coldfusion webpages running on the server are up and functional.

I am attempting to launch the webpage http://127.0.0.1/CFIDE/Administrator/index.cfm

The file index.cfm is in the directory C:\inetpub\wwwroot\CFIDE\administrator

I also ran the web connector configuration tool, removing the connectors, restarting COldFusion, and the n again recreating the connectors

what would your next troubleshooting steps be?

[Dave Ferguson]

When you say "it doesn't load" can you explain what that means?  Are you getting an error?  If so.. what error.  If the site can't be found then maybe iis is not setup to handle localhost.  Try replacing 127.0.0.1 with the ip address of the server.

[WolfShade]

CF on a local machine _usually_ runs via port 8500.  Try adding the port to the URL: http://127.0.0.1:8500/CFIDE/Administrator

[BKBK]

WolfShade wrote:

CF on a local machine _usually_ runs via port 8500.

The webserver in question is apparently IIS.

[Anit_Kumar]

In addition to the suggestions above, can you try with a test html page. This would ensure the expected functionality of IIS.

Regards,

Anit Kumar

[BKBK]

@Matthewrcollins

I would follow these 4 debugging steps:

1) Jot down the current time.

2) Attempt again to open the ColdFusion Administrator page in the browser.

3) Go to the logs directory and read off the entries in exception.log and application.log that correspond to the time in 1).

4) Return to the forum with any relevant error messages.