Videos and Music will not play using Safari or Chrome

[Guest]

I have tried every trouble shooting option I can find on the internet. Nothing is working. Adobe is fully updated. Safari is fully updated. Chrome is fully updated. Videos will not play on websties such as CNN, CBC. Music will not play on websites such as Sound Cloud.

YouTube and Netflix work fine.

[C_F_McBlob]

What OS?

What browser?

[Guest]

Mac OS X / Chrome and Safari

[C_F_McBlob]

MacAFP wrote:

Mac OS X / Chrome and Safari

You're dealing with two different plug-ins.

Flash Player (Mac HD/Library/Internet Plug-ins/Flash Player.plugin)

and "PepperFlash" (Applications/Google Chrome.app/Contents/Versions/34.0.1847.116/Google Chrome Framework.framework/Internet Plug-Ins/PepperFlash/PepperFlashPlayer.plugin)

And NetFlix uses the Microsoft SilverLight plug-in.

From SoundCloud support:

Why can't I hear tracks using Safari?

  If you can't hear tracks on SoundCloud using Safari, please go to Safari ---> Preferences ---> Advanced ---> and un-check "Stop plugins to save power." Like this:

If YouTube works, it may be doing so in HTML5 mode which requires no plug-in. Do you use Apple's Firewall or (please say you don't) anti-virus?

[Guest]

Un-checking "Stop plug-ins to save power" seems to have helped, Mike! Thank you very much.

[Guest]

Nevermind. It isn't working. I do not use Apple's firewall. CNN and CBC video wont work...