Robohelp Server Reports - No Data with Webhelp Pro Output

[snorshd]

We recently installed Robohelp Server and while the admin client recognizes our published project, the searched term reports return 'no data found'. Is there additional configuration that needs to take place?

Thanks!

[johndaigle]

Hi, snorshd and welcome to the forums.

Be sure you read this Blog post announcing a new "Update" patch to RoboHelp Server 9.

https://blogs.adobe.com/techcomm/2014/03/robohelp-server-update-9-0-1-is-here.html

This article also links to the update documentation found here:
http://helpx.adobe.com/robohelp/kb/robohelp-server-update-901.html

Also, make sure your admin follows all the steps in the install/config online help topics:starting here;

http://help.adobe.com/en_US/RoboHelp/9.0/RoboEngine/WS5b3ccc516d4fbf351e63e3d11c0aaa9fd7-8000.html

See if that helps.

Thanks

John Daigle

Adobe Certified RoboHelp and Captivate Instructor

Evergreen, Colorado

www.showmethedemo.com