6 Replies Latest reply: Apr 23, 2014 6:07 PM by A.T. Romano RSS

    PRE 9 - Burning DVD.  Gets to 99% and Fails.

    PGoyette
    PGoyette Apr 20, 2014 5:42 AM

      Message is:

      Internal software error:.\\Vobulator\BlockPlanner\BlockPlanner.cpp,line215

       

      Does anybody know what that means?

       

      p.s. I was able to build a Web DVD after a couple of attemps.

       

      Worst case scenario, could I export the files and burn the files on DVD through the computers burner program?  Would that work?

       

      Thanks!

      Pascale

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        • 1. Re: PRE 9 - Burning DVD.  Gets to 99% and Fails.
          Steve Grisetti CommunityMVP
          Steve Grisetti Apr 20, 2014 5:56 AM (in response to PGoyette)

          Are you able to burn your DVD files to a folder on your hard drive rather than directly to a disc?

          • 2. Re: PRE 9 - Burning DVD.  Gets to 99% and Fails.
            PGoyette Community Member
            PGoyette Apr 23, 2014 12:27 PM (in response to Steve Grisetti)

            Hi Steve,

             

            So I've managed to do the following:

             

            Web DVD

            Build Web DVD for viewing online or on PC

             

            and

             

            Computers

            Export files for viewing on computers

             

            I'm still not able to do Disc (Burn DVD disc) from the Program.

             

            So now I have on My Documents a folder name "Project Name" that holds the file type: chrome HTML document, F4V files, etc. that plays the web DVD with menu.

            And I have a file name "Project Name" file type Movie Clip aswell as file name "Project Name.mpg.xmpses" file type XMPSES File.  The movie clip plays through Windows Media Player without the DVD Menu.

             

            Any pointers on how I could still build a DVD to play on a DVD player?

             

            Thank you!

            Pascale

            • 3. Re: PRE 9 - Burning DVD.  Gets to 99% and Fails.
              John T Smith CommunityMVP
              John T Smith Apr 23, 2014 12:35 PM (in response to PGoyette)

              >Any pointers on how I could still build a DVD to play on a DVD player?

               

              What Steve already asked in reply #1

               

              Set your Premiere Elements DVD output to a folder on your hard drive and then use the FREE Imgburn to burn the folder to disc for DVD... Premiere Elements does NOT burn to a folder for BluRay (send the author a PayPal donation if you like his program)

              .

              Read http://forums.adobe.com/thread/1322583 for notes on installing Imgburn WITHOUT any toolbar add-ons... Set Imgburn to use the slowest burn speed your drive and media will use... I set my burn speed to 1x and let Imgburn adjust to the actual minimum

              • 4. Re: PRE 9 - Burning DVD.  Gets to 99% and Fails.
                A.T. Romano Community Member
                A.T. Romano Apr 23, 2014 12:55 PM (in response to PGoyette)

                Pascale

                Internal software error:.\\Vobulator\BlockPlanner\BlockPlanner.cpp,line215

                Please hold off on any further ideas of burn to folder and ImgBurn until you check out the following detail.

                 

                Do you have a Stop Marker placed at the end of the last item on your Timeline? If so, please remove it and your issue should disappear.

                 

                Whenever I see "Vobulator" in an error message, I think Stop Marker.

                 

                Let us see if history repeats itself.

                 

                Thanks.

                 

                ATR

                • 5. Re: PRE 9 - Burning DVD.  Gets to 99% and Fails.
                  PGoyette Community Member
                  PGoyette Apr 23, 2014 5:26 PM (in response to A.T. Romano)

                  A.T. Romano,

                   

                  Thank you sooooo much!  IT WORKED!

                  Such a easy solution!

                   

                  My DVD is burned and working!

                   

                  Thanks again!

                  Pascale

                  • 6. Re: PRE 9 - Burning DVD.  Gets to 99% and Fails.
                    A.T. Romano Community Member
                    A.T. Romano Apr 23, 2014 6:07 PM (in response to PGoyette)

                    PGoyette

                     

                    Magnificient news. Can you hear me applauding your success?

                     

                    Your follow up is very much appreciated and is a major contribution, encouraging others to think Stop Marker when faced with the Vobulator error.

                     

                    Glad for the opportunity to be of assistance.

                     

                    Best wishes

                     

                    ATR