Password works for login but not for the Adobe CC Desktop application

Please refer to http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html

ou can try deleting OPM.DB from steps below and try again.

• Mac OS: You can locate the OPM.db file in the \User\\Library\Application Support\Adobe\OOBE folder. To access the hidden user Library folder, see Access hidden user library files | Mac OS 10.7 Lion. - http://helpx.adobe.com/x-productkb/global/access-hidden-user-library-f iles.html
• Windows: You can locate the OPM.db file in the :\Users\\AppData\Local\Adobe\OOBE folder.  To view the hidden AppData folder, see Show hidden files, folders, filename extensions | Windows XP, Vista, Windows 7. -http://helpx.adobe.com/x-productkb/global/show-hidden-files-folders-ex tensions.html

3) update to the latest version of the Creative Cloud app.

Also we would like few more details:

• When has this issue started occurring, was this after installation of any specific adobe product.
• On which platform are you seeing this.

• Also we would like to know if after above steps this issue occurs ever again in future.

You can refer to http://forums.adobe.com/thread/1239510

Regards,

Rajshree