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Using RoboHelp 11, I click on Help\Contents & Index in the RoboHelp IDE and I am sent the "Adobe Communities" site. I sign in and search for RoboHelp and get no results. I scroll down and find the Forums link so here I am. Is there no actual online help for RoboHelp? Kind of mind boggling since this software is for creating online help!
Thanks for your help Peter. It was recognized as a bug by Adobe and fixed in the Robohelp 11.0.1.235 which I downloaded and installed.
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Except there is online help.
Using that link, I get taken to http://help.adobe.com/en_US/robohelp/robohtml/index.html which looks like this. If you use Search you may get taken to other resources if you don't tick This Reference Only.
Are you seeing something else?
See www.grainge.org for RoboHelp and Authoring tips
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Hi Peter,
I am sent here:
https://communities.adobe.com/en.html?u=http://help.adobe.com&p=RoboHelp_11.0&l=en_US&id=AH_HOME
And I then I followed the links as decribed in my first post. Thanks for the real link I will bookmark it in my browser. Should I report this as a bug somewhere on adobe's site?
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If that was a general bug I would expect everyone to have the same problem.
Report it as a bug here.
Please follow this link.
http://www.Adobe.com/cfusion/mmform/index.cfm?name=wishform&product=38
I will try to ascertain if anyone else has seen this problem.
Where did you get your copy of Rh from? (Was it a download from Adobe or a third party supplier?)
See www.grainge.org for RoboHelp and Authoring tips
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It was downloaded from our Adobe Account page, we have/had various products from Adobe including Creative Suite, Tech Comm Suite, single user Robohelp and Framemaker. This particular RoboHelp is licensed as single user.
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I understand that no one else has reported this problem. I am wondering if it is a DNS (domain name server) problem. Have a word with your IT people and ask them to take a look.
See www.grainge.org for RoboHelp and Authoring tips
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Hi Peter,
I wonder if you could do a test for me? As I understand it, this link:
https://communities.adobe.com/en.html?u=http://help.adobe.com&p=RoboHe lp_11.0&l=en_US&id=AH_HOME
should redirect to:
http://help.adobe.com/en_US/robohelp/robohtml/index.html
so, for all intents and purposes, they are the same link. When click on the first one are you redirected to the second?
Thanks,
John
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Doesn’t for me – looks like this Communities space is still in beta. I wonder if it got hooked up by mistake in your build of RH11.
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@helpwriter_autoship Did this resolve itself?
See www.grainge.org for RoboHelp and Authoring tips
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Thanks for your help Peter. It was recognized as a bug by Adobe and fixed in the Robohelp 11.0.1.235 which I downloaded and installed.