-
1. Re: ERROR: This user is not registered for the selected site [ERROR 4]
sausageman Apr 29, 2014 5:46 AM (in response to WesleyHamel)Same here. Can't login. This has happend a few time before. Adobe, any help and or forwarning would be great on this
-
2. Re: ERROR: This user is not registered for the selected site [ERROR 4]
WesleyHamel Apr 29, 2014 5:48 AM (in response to sausageman)The only way I found around this is to login to an individual site, than you can navigate into your portal. Not a great way, but at least we can still work while we wait for a real solution.
-
3. Re: ERROR: This user is not registered for the selected site [ERROR 4]
Liam Dilley Apr 29, 2014 5:55 AM (in response to WesleyHamel)http://status.businesscatalyst.com/
Hot Patch.
-
4. Re: ERROR: This user is not registered for the selected site [ERROR 4]
Florin Carlig Apr 29, 2014 7:01 AM (in response to WesleyHamel)Hey guys,
We have some issues with the specific URL of businesscatalyst.com/admin - but login is not down. You can continue to login to any of your individual sites http://whatever-your-site-name.com/admin or login to Partner Portal on http://businesscatalyst.com/partnerportal/index.aspx and then navigate to the site you want to work on.
We're working on a solution, but you can use the 2 workarounds above in the meantime.
Thanks and regards,
Florin -
5. Re: ERROR: This user is not registered for the selected site [ERROR 4]
andopro Jun 26, 2014 4:07 AM (in response to Florin Carlig)Hi Florian,
may be you can help me with a similar problem. I have been having problems with an email I originally use with my Adobe ID and I changed it – without knowing during the big Adobe upgrade last week. I can login to BC over the browser and partner portal but I can't publish from Muse as bc still has somehow the old email address stuck in there somewhere. When I go in the partner portal I can see this "Registered Partner Portal Users" and it still has the old email. When I go to my contact details it has my new email. Luckily the sites on there are "test sites" (not live) but is a real pain case I can't publish to live demo my sites.
Any suggestions for me? I have spent 2 hours on various days with the adobe support team – delated, deinstalled, reinstalled, deleted the OOMB etc. – nothing seems to have worked.
Cheers
Gary




