8 Replies Latest reply: May 5, 2014 10:48 AM by Genevieve Laroche

Is there a licensing limit on PDF's created in Acrobat and imported into FormsCentral?

cheop Oct 16, 2013 6:21 AM

Hello,

I have been looking at the forums and also chatted with someone from tech support. I have created a PDF in Acrobat Professional. I have not enabled Reader Extensions on the file. I imported it into FormsCentral and added a submit button. To test it, I filled it out and saved it successfully using Reader 9. I also submitted it successfully using the submit button. I do not yet have a paid FormsCentral account, but see that the Plus account allows 5000 submissions per form. This is not a licensing limit, but a space limit (see http://forums.adobe.com/docs/DOC-1382). I also understand there is a 500 use licensing limit on PDF's that have Reader Extensions enabled. Does that apply to an imported PDF with no Reader Extensions enabled? Please clarify.

Thanks!

1. Re: Is there a licensing limit on PDF's created in Acrobat and imported into FormsCentral?

Genevieve Laroche Oct 16, 2013 7:57 AM (in response to cheop)

I do not know what 'I also understand there is a 500 use licensing limit on PDF's that have Reader Extensions enabled.' means.

When you import an PDF and export it from FormsCentral we automatically add the Reader Extension so that your fillers can fill out and save using Reader.

You can have up to 5000 responses in the response table at a given time. This means that you can export and delete responses to be able to receive more responses after you reached 5000.

Hope this clears things up.

Gen
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2. Re: Is there a licensing limit on PDF's created in Acrobat and imported into FormsCentral?

cheop Oct 16, 2013 8:15 AM (in response to Genevieve Laroche)

Hello Gen,
Thank you for your reply. I have seen many discussions on these forums, as well as elsewhere on the internet regarding Adobe's licensing limit on fillable PDF forms created in Acrobat that have Reader Extensions enabled. We are only allowed to extract 500 responses from Reader Extended PDF's, according to this limit.

I wanted to confirm if this is applicable to a PDF I create in Acrobat Pro (without the Reader Extensions enabled), then imported and submitted through FormsCentral using a Plus account. You are saying that FormsCentral adds the Reader Extensions. Does that mean that the PDF is now subject to Adobe's limit of 500 on Reader Extended PDF's? Or does the fact that the PDF form is submitted through FormsCentral eliminate the limit of 500?

I just want to be sure that we can go ahead and send out a fillable PDF through FormsCentral without worrying we are exceeding the licensing limit.

Thanks again!
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3. Re: Is there a licensing limit on PDF's created in Acrobat and imported into FormsCentral?

Genevieve Laroche Oct 16, 2013 8:28 AM (in response to cheop)

Can you please send references of what you are talking about? I have never heard of this limitation. You definitely don't have that limitation using FormsCentral.

Gen
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4. Re: Is there a licensing limit on PDF's created in Acrobat and imported into FormsCentral?

cheop Oct 16, 2013 8:57 AM (in response to Genevieve Laroche)

Here are the License Agreement and some related posts:

http://www.adobe.com/products/eulas/pdfs/Reader_Extension_Policy_A10-5 -31-2011.pdf

http://forums.adobe.com/message/4218291

http://forums.adobe.com/thread/926938
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5. Re: Is there a licensing limit on PDF's created in Acrobat and imported into FormsCentral?

Genevieve Laroche Oct 22, 2013 10:58 AM (in response to cheop)

After talking with my Product Manager it was confirmed that the FormsCentral TOU/model trumps Acrobat. Therefore that 500 limit doesn't not apply for FormsCentral PDF forms.

Gen
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6. Re: Is there a licensing limit on PDF's created in Acrobat and imported into FormsCentral?

cheop Oct 22, 2013 11:00 AM (in response to Genevieve Laroche)

Gen,
Thank you so much for clarifying!
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7. Re: Is there a licensing limit on PDF's created in Acrobat and imported into FormsCentral?

CK_2013 Apr 29, 2014 11:40 AM (in response to Genevieve Laroche)

Genevieve, can you confirm again that the 500 limit does NOT apply if a company is using FormsCentral PDF forms? The double negative was a typo maybe? And anyway, it's 2014, so maybe the licensing agreement has changed?
Thanks. C
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8. Re: Is there a licensing limit on PDF's created in Acrobat and imported into FormsCentral?

Genevieve Laroche May 5, 2014 10:48 AM (in response to cheop)

Oops! sorry about the type... The 500 limit do not apply for FormsCentral PDF Forms.

Gen
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Is there a licensing limit on PDF's created in Acrobat and imported into FormsCentral?

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