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Application encountered an internal error -

New Here ,
May 06, 2014 May 06, 2014

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I get this message every time i stop recording and presenter is preparing the project.  My system is a work laptop HP Elitebook 8440p with an Intel i5 processor and 4gb ram.  I do also get a message saying my webcam is below the minimum required 10fps  - could this be the problem?  Is there a way to record just screen action only without the webcam to test.  Or is the problem something else.  I am running the 32bit version on Windows 7 32bit and MS Office 2007

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New Here ,
May 06, 2014 May 06, 2014

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Just an ammendment to the post - I am using Windows XP, not Windows 7

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LEGEND ,
May 06, 2014 May 06, 2014

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Make sure your video card drivers are up to date. This has been known to cause this non-publishing error.

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