Our organisation uses SCCM 2007 to deploy software to 10K+ pc fleet. We just released the upgrade to FlashPlayer 13.0.0.182 to the fleet using the downloadable msi at http://www.adobe.com/au/products/flashplayer/distribution3.html.
Since then a high number of incidents have been logged with our help desk saying Flash Player is not installed when trying to access a dependent websites ie. Google StreetView. Upon reviewing the msi logs, the uninstall of version 11 completed successfully, and the install of version 13.0.0.182 was also successful. But when checking the "C:\Windows\System32\Macromed\Flash" directory the "FlashUtil32_13_0_0_182_ActiveX.dll" is missing. In fact the only new/updated files in this location are the FlashInstall.log and FlashPlayerUpdateService.exe. Running a repair on the msi fails to resolve the issue. The only way to fix the problem is to manually uninstall and reinstall the msi.
I understand the the MSI extracts and runs "InstallAX_13_0_0_182.exe -install -msi" which in-turn runs "FlashUtil32_11_8_800_94_ActiveX.exe". If these executables error out ie. [error] 1226 1062 as indicated in my FlashInstall.log why are they giving a return code 0 back to the MSI indicating a successful install?
Please don't tell me to download the latest version and try again unless Adobe have addressed their failure to adhere to MSI principles and indeed fixed their MSI.
FlashInstall.Log
2014-5-8+6-17-40.267 [error] 1226 1062
=O====== M/13.0.0.182 2014-05-08+06-17-31.951 ========
0000 00000010 "C:\Users\sysem037\AppData\Local\Temp\InstallAX_13_0_0_182.exe" -install -msi
0001 00001036 Software\Macromedia\FlashPlayer\SafeVersions/13.0 2
0002 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0003 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0004 00001015 C:\WINDOWS\system32\Macromed\Flash\Flash32_11_8_800_94.ocx 5
0005 00000018
0006 00001015 C:\WINDOWS\system32\Macromed\Flash\Flash32_11_8_800_94.ocx 5
0007 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_8_800_94_ActiveX.dll 5
0008 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_8_800_94_ActiveX.dll 5
0009 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_8_800_94_ActiveX.exe 5
0010 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_8_800_94_ActiveX.exe 5
0011 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash32_13_0_0_182.ocx
0012 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_13_0_0_182_ActiveX.exe
0013 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_13_0_0_182_ActiveX.dll
0014 00000023 C:\WINDOWS\system32\Macromed\Flash\activex.vch
0015 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0016 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183
0017 00001024 C:\WINDOWS\system32\FlashPlayerApp.exe 183
0018 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
0019 00001106
0020 00001106
0021 00001024 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183
0022 00000012
=X====== M/13.0.0.182 2014-05-08+06-17-42.248 ========
=O====== M/11.8.800.94 2014-05-08+06-17-44.479 ========
0000 00000010 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_8_800_94_ActiveX.exe -uninstall activex -msi
0001 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0002 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
0003 00001037 Software\Macromedia\FlashPlayerActiveX/ 2
0004 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
0005 00001037 Software\Microsoft\Code Store Database\Distribution Units\{D27CDB6E-AE6D-11CF-96B8-444553540000}/ 2
0006 00001021
0007 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0008 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0009 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0010 00000012
=X====== M/11.8.800.94 2014-05-08+06-17-44.557 ========
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