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1. Re: Photoshop CC flickering on Macbook Pro?
Chris Cox Jan 15, 2014 9:03 PM (in response to ossuarium)Which OS version?
And we haven't seen widespread problems with MacBook Pros.
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2. Re: Photoshop CC flickering on Macbook Pro?
ossuarium Jan 15, 2014 10:28 PM (in response to Chris Cox)OSX 10.9
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3. Re: Photoshop CC flickering on Macbook Pro?
Chris Cox Jan 15, 2014 10:49 PM (in response to ossuarium)10.9 also has some known GPU issues on certain GPU models.
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4. Re: Photoshop CC flickering on Macbook Pro?
zhq0328 Mar 27, 2014 10:55 PM (in response to ossuarium)My mbp with retina has the problem too.Just use zoom tool or hold the space when open a file and press f key in the full screen.It will appear black block flickering.OS X is 10.9.2
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5. Re: Photoshop CC flickering on Macbook Pro?
AwesomeAJ Apr 3, 2014 6:16 AM (in response to zhq0328)Having the exact same issue
iOS 10.9.2 retina macbook pro with Adobe Photoshop CC
Screen flickers black whenever I use the zoom tool and patch aswell specially if I use the patch and I move the mouse quickly -
6. Re: Photoshop CC flickering on Macbook Pro?
zlazare Apr 23, 2014 11:12 AM (in response to AwesomeAJ)This is happening on my end as well. Moving text, painting, etc. causes the display to flicker. I tried diffrent Graphics Processor Settings in the preferences, but did not notice any improvement.
Adobe, please fix this bug!
Model Name: MacBook Pro
Model Identifier: MacBookPro10,2
Processor Name: Intel Core i7
Processor Speed: 2.9 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache (per Core): 256 KB
L3 Cache: 4 MB
Memory: 8 GB
Boot ROM Version: MBP102.0106.B03
SMC Version (system): 2.6f59
Hardware UUID: EF7971A8-72BC-5B94-A0C6-357BEEC5AF9D
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7. Re: Photoshop CC flickering on Macbook Pro?
Chris Cox Apr 23, 2014 1:50 PM (in response to zlazare)You need to talk to Apple about your display driver issues.
There is little Adobe can do to fix bugs in Apple's display driver code.
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8. Re: Photoshop CC flickering on Macbook Pro?
Noel Carboni Apr 23, 2014 1:53 PM (in response to Chris Cox)Do the alternate GPU settings (e.g., Drawing Mode) help?
For anyone trying alternate settings, make sure to fully Quit the application after changing the setting and before testing.
-Noel
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9. Re: Photoshop CC flickering on Macbook Pro?
louislouis2105 May 12, 2014 2:00 AM (in response to ossuarium)I have the issue with a Mac mini on OSX 10.9.2 - it's almost becoming unusable, using pretty 90% of the tools the screen flickers black really quickly. zooming in and out, marquee tool...
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10. Re: Photoshop CC flickering on Macbook Pro?
zlazare May 12, 2014 7:55 AM (in response to Noel Carboni)Negative. Changing these settings had no significant effect on the issue.
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11. Re: Photoshop CC flickering on Macbook Pro?
zlazare May 12, 2014 7:58 AM (in response to Chris Cox)So it's Apple's responsibility to modify their display drivers to work with Adobe products?? That doesn't make sense since this is most likely a hardware vs software issue, and in this case, the software came AFTER the hardware.
I'm no engineer, but I would think that it's Adobe's responsibility to ensure their software works with Apple's hardware.
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12. Re: Photoshop CC flickering on Macbook Pro?
zlazare May 12, 2014 8:04 AM (in response to Chris Cox)Chris Cox I've been to the Apple Genius Bar for a troubleshoot. The same issue exists on other systems. Can you provide me with any concrete suggestions to get this issue resolved? Specific points I can bring up at the Genius Bar that could possibly lead to a solution or hardware inspection/replacement?
My computer is still under AppleCare and I'm paying Adobe for my Creative Cloud membership.
Apple and Adobe just keep blaming each other, while their customers are stuck in the middle. That is not a solution.
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13. Re: Photoshop CC flickering on Macbook Pro?
Chris Cox May 12, 2014 12:19 PM (in response to zlazare)The Genius bar can't do much (they're not developers, much less QE) -- you're looking at driver level bugs that Apple's video driver engineers need to fix, or possibly a bad GPU/motherboard. Hopefully it's just the driver and Apple can fix it in the near future.
If the flickering happens on other units of the same model, then it is most likely the video driver, which will have to be fixed in an OS update. Did the Genius Bar guys document the problem in RADAR for Apple's engineers to investigate?
And yes, it is Apple's responsibility to make sure that their APIs and drivers work correctly.
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14. Re: Photoshop CC flickering on Macbook Pro?
juhi42 Nov 22, 2014 5:24 AM (in response to Chris Cox)I have the same problem. I just installed Photoshop CC 2014 trial on my MBP retina and while scrolling even moderately fast, the right half of the canvas area flickers to black. I was using Ps CC on Macbook Air before this without issues. Thank God I used the trial and found the problem before paying for the subscription! It has made Ps basically unusable for me. Please fix this! My config is:
OSX Yosemite v10.10.1
Model Name: MacBook Pro
Model Identifier: MacBookPro11,1
Processor Name: Intel Core i5
Processor Speed: 2.4 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache (per Core): 256 KB
L3 Cache: 3 MB
Memory: 8 GB
Boot ROM Version: MBP111.0138.B11
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15. Re: Photoshop CC flickering on Macbook Pro?
juhi42 Nov 22, 2014 5:49 AM (in response to juhi42)So I seem to have found a way around this. I went to Preferences > Performance and disabled 'Use Graphics Processor' and restarted Photoshop. Now the flickering is gone. Though I don't know if disabling the Graphics Processor will affect performance otherwise.
Update: Under Preferences > Performance > Graphics Processor Settings > Advanced Settings , I set the Drawing Mode to 'Normal' and that fixed the flickering as well.
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16. Re: Photoshop CC flickering on Macbook Pro?
Noel Carboni Nov 22, 2014 8:36 AM (in response to juhi42)To work around problems is precisely why they provide those different settings.
It's good you've found a setting that works and facilitates your use of the graphics processor. A lot of features depend on that now.
-Noel
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17. Re: Photoshop CC flickering on Macbook Pro?
juhi42 Nov 22, 2014 10:11 AM (in response to Noel Carboni)Thanks for helping out!


