1 Reply Latest reply: May 16, 2014 8:08 AM by Randy Swineford RSS

    Yesterday's Maintenance Issues

    MattMBA Community Member
    MattMBA May 16, 2014 6:16 AM

      Yesterday's maintenance period was quite an inconvenience for many of your users. How regular are these maintenance outages? Also, how do you intend to inform your users about such maintenance outages in future, so that they can mitigate against the problems that they will face in being unable to access their web forms?

        • 1. Re: Yesterday's Maintenance Issues
          Randy Swineford Adobe Employee
          Randy Swineford May 16, 2014 8:08 AM (in response to MattMBA)

          Yesterday's downtime was not do to maintenance. The ability to sign in/up to any Adobe service (FormsCentral, Creative Cloud, Forums, Adobe Store, etc) were down which caused us to bring down the service until the issue was fixed. Teams within Adobe have addressed the issue and will put processes in place to make sure it doesn't happen again.

           

          We sincerely apologize for any problems this downtime may have caused you.

           

          Randy