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40. Re: Opened AR today font size in super small, went to "preferences" and so on, did changes, nothing works, what's the deal???
charliemanning May 20, 2014 1:01 PM (in response to cwilliamrose)Hello! This is what 'Luc' sent me, however - when I got to "AVGeneral" and
opened it, there were FIVE more folders with a whole bunch of folders in
each. Can u please tell where to go from here. What you did.
Thank you! Charlie
Once there, in the left pane of the Registry Editor, expand
HKEY_CURRENT_USER, then Software, Adobe, Acrobat Reader, 11.0 and finally
AVGeneral
That's where you can spot the bDPIScaling value and change it by double
clicking on it.
Once the value has been changed, it's done. There's no notion of saving the
registry.
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42. Re: Opened AR today font size in super small, went to "preferences" and so on, did changes, nothing works, what's the deal???
charliemanning May 20, 2014 1:17 PM (in response to cwilliamrose)Thank you. However...I have windows 8.1. Does that make it different? CM
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43. Re: Opened AR today font size in super small, went to "preferences" and so on, did changes, nothing works, what's the deal???
cwilliamrose May 20, 2014 1:21 PM (in response to charliemanning)I don't know, they should be similar. And.......
.........I'm back to report it did work when I added it in Win7's registry.
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44. Re: Opened AR today font size in super small, went to "preferences" and so on, did changes, nothing works, what's the deal???
Luc Leroy @ Adobe May 20, 2014 1:21 PM (in response to charliemanning)Hi Charlie,
If the value is not in the list of values under AVGeneral then you can add it but it should really be there already
Can you close the registry editor then go to the Preferences in Reader and change the value of the scale:
Edit -> Preferences -> General -> "Scale for Screen Resolution" and set it to 100 or 200%.
Make sure you close the Reader application to make sure that settings are written into the registry.
At this point, going back in to the registry, the value should be there (assuming you have Reader and not Acrobat) and set to 1.0 or 2.0.
If it's not there, you can still add it using right click -> new -> string value.
Give it the "dDPIScaling" name and give it the appropriate value like 1.5
Close the registry, launch Reader 11.0.7.
This should work.
Thanks
Luc
.
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45. Re: Opened AR today font size in super small, went to "preferences" and so on, did changes, nothing works, what's the deal???
cwilliamrose May 20, 2014 1:26 PM (in response to Luc Leroy @ Adobe)I'm telling you Luc, it wasn't there. But it is now and setting it at 1.25 does help under Win7.
I learned that if AR is running your changing of the value won't stick.
Thanks again.....Bill
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46. Re: Opened AR today font size in super small, went to "preferences" and so on, did changes, nothing works, what's the deal???
charliemanning May 20, 2014 1:26 PM (in response to cwilliamrose)OK, thanks. Guess I will wait for Luc to get back with me. I do know
that Windows 'changed everything' will they went to the ' 8 ' platform.
Loved XP, and was a bit of a pain relearning Win8. However, now I loved
it. It is very user friendly.
CM
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47. Re: Opened AR today font size in super small, went to "preferences" and so on, did changes, nothing works, what's the deal???
Luc Leroy @ Adobe May 20, 2014 1:26 PM (in response to cwilliamrose)Thanks Bill,
That's good to know that the value has to be added in some cases.
Charlie, please let us know how it goes!
Thanks again,
Luc
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48. Re: Opened AR today font size in super small, went to "preferences" and so on, did changes, nothing works, what's the deal???
charliemanning May 20, 2014 1:30 PM (in response to Luc Leroy @ Adobe)Luc, what about the 5 'folders' *under *the 'AVGeneral' folders. Just
forget about it for now?
On Tue, May 20, 2014 at 3:22 PM, Luc Leroy @ Adobe <forums_noreply@adobe.com
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49. Re: Opened AR today font size in super small, went to "preferences" and so on, did changes, nothing works, what's the deal???
Luc Leroy @ Adobe May 20, 2014 1:31 PM (in response to Luc Leroy @ Adobe)Please note that for Acrobat, the registry key will be under HKEY_CURRENT_USER\Software\Adobe\Adobe Acrobat\11.0\AVGeneral
Also the value may be missing and will have to be added manually (in the right section of the registry editor, click right -> New -> String value then edit it to give it the dDPIScaling name and the desired value.
Thanks
Luc
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50. Re: Opened AR today font size in super small, went to "preferences" and so on, did changes, nothing works, what's the deal???
Luc Leroy @ Adobe May 20, 2014 1:34 PM (in response to charliemanning)Hi Charlie,
Yes, just ignore these folders. The only that matters in your case is adding dDPIScaling in the right section when AVGeneral is selected in the left section.
Thanks
Luc
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51. Re: Opened AR today font size in super small, went to "preferences" and so on, did changes, nothing works, what's the deal???
charliemanning May 20, 2014 1:40 PM (in response to Luc Leroy @ Adobe)Luc...help please! OK...did as you said, put scaling to 200%, it work!
BUT...now it is TOO much! Tried to change it back to just '100%' BUT...I
canNOT get to the bottom of the page to 'CLICK' on the "OK" box to change
and saved. HELP!
On Tue, May 20, 2014 at 3:22 PM, Luc Leroy @ Adobe <forums_noreply@adobe.com
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52. Re: Opened AR today font size in super small, went to "preferences" and so on, did changes, nothing works, what's the deal???
Luc Leroy @ Adobe May 20, 2014 1:45 PM (in response to charliemanning)No problem, just set 100% and hit the "Enter" key to validate the entry and close the dialog.
Then re-launch the application and it will be back to 100%
Luc
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53. Re: Opened AR today font size in super small, went to "preferences" and so on, did changes, nothing works, what's the deal???
charliemanning May 20, 2014 2:03 PM (in response to Luc Leroy @ Adobe)OK...so sorry to be a pain...BUT...now everything is 'small' again. Can I
'punch in' my own number? Like 150%?
On Tue, May 20, 2014 at 3:45 PM, Luc Leroy @ Adobe <forums_noreply@adobe.com
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54. Re: Opened AR today font size in super small, went to "preferences" and so on, did changes, nothing works, what's the deal???
charliemanning May 20, 2014 2:05 PM (in response to Luc Leroy @ Adobe)Ok...tried it, no can do. Soooooo - 200% is off the scale, and 100% is
small. Help please. Thanks. Charlie
On Tue, May 20, 2014 at 4:03 PM, Charles Manning
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55. Re: Opened AR today font size in super small, went to "preferences" and so on, did changes, nothing works, what's the deal???
charliemanning May 20, 2014 2:06 PM (in response to Luc Leroy @ Adobe)Just for kicks, tried 'auto-detect' still small. : - (
On Tue, May 20, 2014 at 4:04 PM, Charles Manning
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56. Re: Opened AR today font size in super small, went to "preferences" and so on, did changes, nothing works, what's the deal???
Luc Leroy @ Adobe May 20, 2014 2:20 PM (in response to charliemanning)As of today (version 11.0.7) the only way to put a custom value there is using the registry as described earlier in this thread and now in the Adobe Community Help:
Hi DPI, Retina display support | Acrobat, Reader
From users' feedback we might change this very soon.
Thanks
Luc
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57. Re: Opened AR today font size in super small, went to "preferences" and so on, did changes, nothing works, what's the deal???
cwilliamrose May 20, 2014 2:44 PM (in response to Luc Leroy @ Adobe)I think it wise to change this, not everyone is comfortable editing the registry.
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58. Re: Opened AR today font size in super small, went to "preferences" and so on, did changes, nothing works, what's the deal???
charliemanning May 20, 2014 3:40 PM (in response to Luc Leroy @ Adobe)Hey Luc....got it! We are back in business! Thank U!!!!!! FYI: After
experimenting I finally decided to go with "1.3." It makes the menu bar
and the icons a bit big, but gives me the font size that I had before all
this silliness started. Icons are kinda fuzzy (just a bit) but no
problem.
What is so strange...is that earlier today I spent a GOOD 10 minutes
looking over SO carefully for the "bDPIScaling" and it was NOT there. This
afternoon, when I went back in to registry in LESS then 2 seconds...I found
what you had told me about. It jumped right off the page!
Anyway...thanks for ALL your help and your unending patience!
Take care...Charlie
P.S. Have corp. send me a 'How did you do' survey. Will give you huge
kudos! [?]
On Tue, May 20, 2014 at 4:20 PM, Luc Leroy @ Adobe <forums_noreply@adobe.com
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59. Re: Opened AR today font size in super small, went to "preferences" and so on, did changes, nothing works, what's the deal???
charliemanning May 20, 2014 3:55 PM (in response to cwilliamrose)Hey. I got it! Thank you for all your help and assistance.
All the best...Charlie
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60. Re: Opened AR today font size in super small, went to "preferences" and so on, did changes, nothing works, what's the deal???
charliemanning May 20, 2014 3:57 PM (in response to Luc Leroy @ Adobe)Hey Luc....got it! We are back in business! Thank U!!!!!! FYI: After
experimenting I finally decided to go with "1.3." It makes the menu bar
and the icons a bit big, but gives me the font size that I had before all
this silliness started. Icons are kinda fuzzy (just a bit) but no
problem.
What is so strange...is that earlier today I spent a GOOD 10 minutes
looking over SO carefully for the "bDPIScaling" and it was NOT there. This
afternoon, when I went back in to registry in LESS then 2 seconds...I found
what you had told me about. It jumped right off the page!
Anyway...thanks for ALL your help and your unending patience!
Take care and all the best...Charlie
On Tue, May 20, 2014 at 3:34 PM, Luc Leroy @ Adobe <forums_noreply@adobe.com
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61. Re: Re: Opened AR today font size in super small, went to "preferences" and so on, did changes, nothing works, what's the deal???
TrillDax May 31, 2014 4:14 PM (in response to charliemanning)I found this thread while searching for a solution to the ridiculously small fonts on AR11 dropdown menus. I cannot believe the audacity of Adobe suggesting a registry hack to make their product readable to the average human. AR menu text is grossly disproportionate to every other menu text in Windows. WHY!??? And your solution is a registry edit!!?? John Q. Public does not even know what a registry is, much less how to navigate one. To make such suggestions to unfamiliar users is irresponsible and dangerous. One wrong move and the computer is nothing but an expensive paperweight.
The suggestion to change DPI settings is equally unhelpful. A I said, AR11 menu text is grossly disproportionate to other menu texts. Changing DPI settings so that the user can see the teeny menu text in AR11, makes the remainder of the computer HUGE by comparison. By what stretch of the imagination is that a solution or even helpful?
I also read that this change was supposedly made to accommodate Win8’s and retina’s display!? So you can cater to, what, roughly 5% of the computer users on the entire planet? What is the other 95% supposed to do? I’ll tell you – uninstall this garbage and revert to a version that is readable. And, oh, by the way, the developer or whoever came up with this idea? – needs a new line of work.
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62. Re: Opened AR today font size in super small, went to "preferences" and so on, did changes, nothing works, what's the deal???
charliemanning Jun 9, 2014 4:11 PM (in response to TrillDax)WOW...WELL SAID....WELL SAID INDEED!!!!! Abhorrent beheavior from a
supposedly 'top-notch' company as AR. And...YES...as you pronounced - the
person or person's who did this SHOULD BE FIRED!
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63. Re: Opened AR today font size in super small, went to "preferences" and so on, did changes, nothing works, what's the deal???
Luc Leroy @ Adobe Jun 9, 2014 4:42 PM (in response to charliemanning)Hi,
There's a bug in the size of the drop down - we apologize for that, and the workaround exposed above allows users to get the best of their system: full definition in the case of hi-DPI and accessible UI.
I'm sorry if the way to fix it does not seem acceptable to you.
The defect will be addressed as soon as the next quarterly release.
Thanks,
Luc
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64. Re: Opened AR today font size in super small, went to "preferences" and so on, did changes, nothing works, what's the deal???
TrillDax Jun 14, 2014 3:31 PM (in response to Luc Leroy @ Adobe)Your ludicrousness continues to amaze me. I'm sure you're a nice person and only trying to do your job. But .... "allows users to get the best of their system: full definition in the case of hi-DPI and accessible UI." ?? What!? How is changing the UI to something grossly disproportionate helpful, or even workable? I hope the aforementioned quarterly release comes sooner rather than later.
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65. Re: Opened AR today font size in super small, went to "preferences" and so on, did changes, nothing works, what's the deal???
confuter Jul 22, 2014 1:15 AM (in response to Luc Leroy @ Adobe)It takes a regedit to change a font?? AYFKM? Do you people really listen (to yourselves especially) or beta this stuff? It's already one buggy piece of code, update after update, in case they block your access to outside forums.
The best part is you deny there's an issue until xx,xxx complaints pop up. It should have taken CM exactly ONE post to change a font, one that shouldn't have been changed to begin with......and look at this. Pathetic. The man hours wasted bull***ing the users should be used to CODE CORRECTLY.
All in favor say "AYE"



