1 Reply Latest reply: Sep 25, 2014 10:57 AM by Captiv8r

CHM not playing FLV and MP4 video files

KaiLeong Jun 5, 2014 12:22 AM

Hi,

I can't play the FLV and MP4 files in the CHM file generated from single-sourcing FM11 via Robohelp10.

FLV appears with play button but the screen is black. MP4 appears as a hyperlink and when selected it opens the quicktime app and nothing happened.

Please help. I installed the latest flash and quicktime player and installed all the available codecs.

Thanks!
Kai

1. Re: CHM not playing FLV and MP4 video files

Captiv8r Sep 25, 2014 10:57 AM (in response to KaiLeong)

Hi there

I know this post is old, but if you are still wanting video...

Try transcoding to QuickTime and see if that helps.

Cheers... Rick
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