Hi everyone,
For both orders and event bookings, you can type in some notes into the details field for customers. I went to the custom reports section of BC and chose "New Customer Report", then I chose "Customer and Orders" for the report type. Then under "Fields" I chose "Customer Name with details", but the results didn't show any of the details, ie. any of the text that I typed into the details field within the CRM, it only shows the customer name. I can only assume that "Customer Name with Details" means the details typed into those 2 fields within orders and event bookings because there's nowhere-else where you can type in something into a field called "Details".
Has anyone noticed this or can anyone tell me if this is a bug or whether there is a workaround?
Thanks so much.
