Peter, I went to your Website and reviewed snippets. I found
only one topic that might be close to my question - "Mail This
Topic". I reviewed the information, but it is not quite what I
need. What I want is to put a link in one or more of my topics -
such as the overview I do for each section, that says something
like, "Send your comments or suggestions to Kitty Martin." This is
for internal help files and thus the link would be to my email
address within my company. When the user clicks on the link in that
topic, the Help system displays/opens an email message. The To:
contains my email address and user can write message about the
topic.
I read about this last fall in a STC Intercom July/August
2006 article "Obtaining User Feedback:" Author is Jeremy Webb and
it was about sending an email message using JavaScript. I followed
his instructions, but ultimately the link would not work. I
corresponded with him, showed him exactly what I had done, and he
verified everything was okay. But still didn't work. When I
previewed my topic I kept getting RH HTML messages about the
reference to the feedback.js file contains illegal characters and
will not be shown in Project Manager.
The basic steps for his process involved creating the message
in Notepad, saving as "feedback.js", copying that Notepad file and
pasting it into the project top folder. Then you add the
Feedback.js file to the RH Baggage file, add links in topics to the
Feedback function. Then you also have to add some text to the
TrueCode in the topics.
Since his process has not worked for me, I a searching for
another way. I have been requested to include this feedback option
in my new project. Last fall I was using RH5 for projects, so I
thought perhaps it would be different now that I have RH6. Still
doesn't work.
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