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offline activation fails

New Here ,
Jun 12, 2014 Jun 12, 2014

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I have in install of Flash Builder 4.7 installed on a system that does not have direct access to the open internet. 

The registration/activation instructions say to generate a request code and take it with my serial number to www.adobe.com/go/getactivated  for a response code to activate the software.

Every attempt for more than a month has been met with the following response: 

                  "Unable to process your request. Please try again later."


Adobe Customer Support has been engaged on this for over a month with promises of it being escalated, but ultimately no resolution.   Meanwhile my trial version has expired, I am unable to do any further development and I have an angry customer.

Does anyone (Adobe or otherwise) have an alternate solution?   Does anyone know who to contact for Adobe to fix their Offline Activation web site?

Thanks!

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