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1. Re: how do I reinstall premiere pro
Ann Bens Jun 13, 2014 2:25 PM (in response to vikramchacko)Have you rebooted?
You uninstall then reboot before re-installing.
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2. Re: how do I reinstall premiere pro
John T Smith Jun 13, 2014 2:28 PM (in response to vikramchacko)When you uninstall a program, it is GONE from your computer... you need to reinstall the same way you did the first time, using the DVD in your drive or the install file you download if you purchased via direct download
If you are asking about the CLOUD version of Premiere Pro, you also need to run the cleaner
-http://forums.adobe.com/thread/1408331?tstart=0
-http://forums.adobe.com/thread/1398961?tstart=0
-and http://helpx.adobe.com/creative-cloud/help/install-apps.html
-using the cleaner after uninstalling and before reinstalling will usually help
-http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
Even if you are talking about an earlier version, you should run the cleaner to be sure all traces are gone before installing again
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3. Re: how do I reinstall premiere pro
vikramchacko Jun 13, 2014 2:45 PM (in response to John T Smith)Ok, thank you both, I will uninstall again and try the cleaner. Basically, premiere pro is crashing every time I try to access media from the drive. If you know of any other solutions besides the reinstall Let me know. thanks again.
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4. Re: how do I reinstall premiere pro
Bob Dix Photographer Jun 13, 2014 8:50 PM (in response to vikramchacko)Yes, well , I recently had to re-install and found there was a problem with our i7 64 bit Windows operating system which was done under warranty by Dell Service, it fixed the problem, Adobe recently assisted in re-installing Photoshop , they were very professional., if you have trouble , ask them ? A re-install & install appears to be a free phone service, usually telephone service is not good but, this time it was .



