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1. Re: why does cc keeps signing me off
Rajshree Jun 16, 2014 1:04 AM (in response to jm1)Welcome to Adobe Forum,
So try these steps:
1) Sign out of the Creative Cloud app
2) delete the opm.db file*
3) update to the latest version of the Creative Cloud app.
*On Windows 7, the opm.db file is located here:
C:\Users\YourUserName\AppData\Local\Adobe\OOBE
*On a Mac, go here:
[Userdir]:Library:Application Support:Adobe
You can refer to http://forums.adobe.com/message/5557147
http://forums.adobe.com/thread/1239510
In case the issue is still not resolved, then do contact Adobe at
Let us know if it helped you.
Regards
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2. Re: why does cc keeps signing me off
jm1 Jun 18, 2014 5:39 PM (in response to Rajshree)Thanks for the help.
I have contacted adobe and all I can say is what a nightmare.
Since they were unable to help me beyond blaming my Internet provider. I
decided to return the item, and now they are telling me that I can't return
anything because I haven't purchased anything (what a scam). The only thing
that they got right was charging me for the cc upgrade.


