Lightroom 5.5 "Develop Module Disabled, please renew your membership"

[johnchatt47]

Since updating throughout Creative Cloud" a couple of hours ago, I get "Develop Module Disabled, please renew your membership" with Lightroom 5.5 while all other programmes work fine. My membership is up to date and paid in advance! What do I do?

[leecrawford19]

I'm having exactly the same issue

[Iain Spowart]

Same problem here. Map and Develop modules inaccessible. Was working OK yesterday after update to 5.5 but have been unable to get any work done today - costing me time and money!

[Crown Photography]

the same thing happened to me what did you do?  I did the update and lost all my pictures

[Crown Photography]

Is there a phone number to call for tech support?

[penderra]

Lens Envy, did you actually lose your pictures, or just your catalogue, or did it just open a new catalogue?

[Crown Photography]

i worked on pictures today and they sent a message to download upgrade for kinks in lightroom 5 when I did, all my pictures are gone, nothing in my catalogs.  I had 1400 pictures.

[penderra]

But are they gone from your hard drive or just from Lightroom? can you see them in Explorer?

[Crown Photography]

they are in pictures on finder on my mac

[Crown Photography]

my lightroom is empty no pictures. 

[penderra]

Run import

[Crown Photography]

got it!  Thank you so much!!!

[Crown Photography]

I was able to load new photos but my previous photos are not  in library...:(

[Crown Photography]

If I go to import I can see my catalog of pictures. i can load, but when I go back to library only the new ones are showing.

[penderra]

Not sure but first try selecting all pictures. If that doesn't work, try unticking the Don't import suspected duplicates box in the right-hand sidebar of the import screen

[mrsnradcliffe]

Hi I went to get started with mobile at the top and signed in. This sorted it.

[nexusseven]

I'm seeing it too. I'm hoping it doesn't take long for Adobe to sort it out...

[penderra]

Me too

[TheDigitalDog]

Be useful to know all your OS's. No issue here on Mac. I believe what you are seeing is LR acting as if you don't own it such it's locking out some functionality. Not sure why this is happening so more details about your configurations would be useful. CC-like bug?

[nexusseven]

Windows 8.1 64 bit for me.

[metallic_emotives]

I'm getting this too. Updated today. I tried uninstall and re. but still no joy.

Windows 7 64 bit

[Iain Spowart]

Windows 7 SP1. Intel Core i7 4770K, 8GB RAM. Update was working yesterday but not today so seems like a problem at Adobe's end to me.

[nexusseven]

I just tried uninstalling and installing the direct download, and it seems to be working...

http://download.adobe.com/pub/adobe/lightroom/win/5.x/Lightroom_5_LS11_win_5_5.exe

[metallic_emotives]

Excellent, well done and thank you. The direct download worked for me.

[KennethGjesdal]

Same problem. Win 7

After installation, from creative cloud panel, I successfully started Lightroom and did one edit, uploaded it to Flickr from Lightroom. Exited program and was gone for an hour or so, then I get this.

Renewal is in end of August.